Nacha’s Payments Innovation Alliance Releases Two New Resources Focused on Voice Payments and Pandemic-Related Cybersecurity Best Practices

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The Alliance’s Project Teams continue to play a crucial role in providing thought leadership on topics impacting the payments space and financial services

In its continued efforts to shape the future of the payments industry and to develop thought leadership relevant to financial services, Nacha Payments Innovation Alliance released two new resources specific to voice payments and cybersecurity.

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The Alliance, a membership organization, brings together diverse, global stakeholders – including financial institutions, solution providers, corporates and more – to support payments innovation. Through various active Project Teams, the Alliance collaborates to create tools designed to influence existing and emerging payment trends, drive change, and remove barriers.

The new resources include “Voice Payments: An Introduction and Overview,” developed by the Alliance’s Conversational Payments Project Team as the first in a series of executive briefings. The briefings are designed to deliver targeted, clear and concise information focused on the still-emerging channel known as conversational payments, as well as its enabling technology, such as voice assistants and smart speakers.

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The second resource, “COVID-19 Best Fraud Prevention and Cybersecurity Practices,” was developed by the Cybersecurity Response Project Team as a top 10 list of best practices to help organizations protect themselves against evolving pandemic-related cyberthreats.

“Project Teams are the heart of the Alliance. We are pleased to bring together diverse industry experts to create tangible tools to help financial institutions and business end users alike,” said Jane LarimerNacha President and CEO. “With its broad understanding of payments, the Alliance is the ideal industry environment for members to be both thoughtful and inclusive as we look to develop resources that can serve the entire financial services ecosystem.”

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