Search Results for: AI agents

Bright Pattern Contact Center Deployed by the Leading Real Estate Marketplace in the US
Artificial Intelligence Fintech News

Bright Pattern Contact Center Deployed by Large Financial Institution to Support Paycheck Protection Program Amid COVID-19 Pandemic

Fintech News Desk
by Fintech News Desk0
Bright Pattern, a leading provider of AI-powered cloud contact center software, announced that it was chosen by a major financial services institution to support the transition from traditional brick-and-mortar call centers to a virtual contact center with a remote workforce. Read More: Finhabits Launches Microlearning Journeys to Help Diverse Communities Build Healthy Financial......
Sapiens Acquires Tia Technology to Expand its Nordic Market Presence
Fintech InsurTech News

FBAlliance Insurance Selects Sapiens for Its Core P&C Platform and Advanced Analytics

Fintech News Desk
by Fintech News Desk0
Sapiens CoreSuite for Property & Casualty and Sapiens IntelligencePro are expected to accelerate growth and help the insurer meet new product demands Sapiens Americas, a wholly owned subsidiary of Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, announced that FBAlliance Insurance, a provider of Farm......
AEGIS Selects expert.ai to Enhance Their Data Strategy with AI-based Natural Language Understanding
Fintech News

Propeller INC. Announces Launch of Sought-After Automated Surety Bond Platform, Hires Industry Veteran to Lead Operations

Fintech News Desk
by Fintech News Desk0
Propeller Inc. has launched their automated surety bond platform for agents and brokers on June 2nd, 2020, which removes paper-intensive processes, delivering a low-touch way for agents to sell surety amidst the coronavirus pandemic. Read More: Celsius Network and Prime Trust partner to secure depositors funds and offer low-cost credit Aaron Steffey,......
NICE Actimize Achieves Highest Score in Aite Group’s Global Fraud and Money Laundering Case Management Report
Fintech News

Improving Agent Experience is Essential for Improving Customer Satisfaction and Loyalty

Fintech News Desk
by Fintech News Desk0
Study from NICE inContact finds improving the agent experience drives contact center efficiency and customer retention NICE inContact announced the findings from its latest research study, detailing the experiences, opportunities, and challenges of contact center agents who are a vital link to improving customer satisfaction and loyalty. The State of Experience and......
Reynolds and Reynolds Selects FIS as its Exclusive Integrated Payment Processing Provider
Fintech News

FIS Delivers “EPIC” Productivity and Automation Tools for Managing a Remote Workforce

Fintech News Desk
by Fintech News Desk0
Financial technology leader FIS announced Enterprise Productivity, Intelligence & Compliance (EPIC™), a modular, desktop-based solution that helps financial institutions and businesses enhance the efficiency of their global operations while managing an increasingly remote workforce. Read More: Jack Henry & Associates Launches Core-Integrated Accounts Receivable Financing The COVID-19 crisis has created a host......
Majesco Acquires ClaimVantage to Strengthen and Scale the L&A and Group Business
Business Fintech InsurTech News

Millers Mutual Selects Majesco’s Cloud-Native Digital1st Insurance Platform

Fintech News Desk
by Fintech News Desk0
Next-generation digital platform selection expands partnership Majesco, a global leader of cloud insurance software solutions for insurance business transformation, announced their partnership with Millers Mutual to use cloud-native Digital1 Insurance platform to develop their next generation engagement and experience for customers, agents and employees. Read More: bitFlyer: Confidence in Cryptocurrency......
Thunes Raises $60m in Series B Funding to Accelerate Global Growth
Business Fintech Mobile Banking News Risk Management

Thunes Hits Record Growth in Q1 2020

Fintech News Desk
by Fintech News Desk0
The leading payments network for emerging markets sees major service uptake and usage Thunes, the leading payments network for emerging markets, hits record growth in 2020. Thunes, whose core competency is to help businesses seamlessly move funds across borders, has heavily invested in its team, product development, and worldwide coverage......
Bold Penguin Announces Partnership in Agency Network Space with The Agency Collective
Fintech News

Mylo and Bold Penguin Double Down On Digital Solutions by Expanding Quoting Capabilities

Fintech News Desk
by Fintech News Desk0
Leading Insurtech Companies Bold Penguin and Mylo Continue to Innovate by Giving Small Business Owners a Faster Way to Get Customized Quotes Bold Penguin, the technology provider that operates the largest commercial exchange, and Mylo, the digital broker launched by the world’s largest independent broker Lockton, are expanding their successful......
iPipeline Reports Increasing Use of e-App and e-Delivery by US Life Insurers
Fintech InsurTech News

iPipeline Reports Increasing Use of e-App and e-Delivery by US Life Insurers

Fintech News Desk
by Fintech News Desk0
iPipeline – a leading provider of cloud-based software solutions for the life insurance and financial services industry – announced the use of its SSG Digital platform with electronic application and e-Delivery is trending upwards. iPipeline cites increases for the year-over-year period ranging from April 2019 to April 2020 of 20%......
New Insurtech Product, Milliman Pinpoint, Selected by North Carolina Rate Bureau to Deliver Granular Flood Rating Plan
Fintech News

New Insurtech Product, Milliman Pinpoint, Selected by North Carolina Rate Bureau to Deliver Granular Flood Rating Plan

Fintech News Desk
by Fintech News Desk0
Milliman, Inc., a premier global consulting and actuarial firm, announced the launch of Milliman PinPoint, an innovative insurtech software solution that enables insurers to cost-effectively evaluate, price, and market residential property and flood products through location-level geospatial information that is customizable for each unique user. Read More: Finhabits Launches Microlearning Journeys......
1