Search Results for: Contact Center

Unlock Seamless Payments Across Borders with OwlPay: Now Available on Shopify App Store
Digital Payments News

Unlock Seamless Payments Across Borders with OwlPay: Now Available on Shopify App Store

PR Newswire
by PR Newswire0
OwlTing Group, a prominent blockchain enterprise in Asia, has recently unveiled the app of its innovative payment solution, OwlPay, now available on the Shopify App Store. Through the app, global merchants can seamlessly synchronize their orders and vendor information onto the platform with just a few clicks and split orders for......
Daily Fintech Series Roundup: Top Fintech News, Analytics and Insights 1st March 2023
Fintech News

Daily Fintech Series Roundup: Top Fintech News, Analytics and Insights

Fintech Staff Writer
by Fintech Staff Writer0
FTS Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in Fintech insights, Trending fintech news, Crypto, Fintech SaaS, Fintech Cloud, Analytics and AI ML. We will cover the role of FTS Daily Roundup and its application in various industries and......
Artificial Intelligence Digital Featured Fintech Technology

Risks Associated With the Integration of Deficient Chatbots

Pooja Choudhary
by Pooja Choudhary0
Summary Introduction Chatbot use in consumer finance Exclusive industry insights Use of large language models and AI Growth and adoption in the financial industry Problems consumers encountered while engaging with chatbots Technical limitations and associated security risks The perils of implementing flawed chatbots Conclusion Introduction Chatbots are computer programs that......
Sandbox Banking and Five9 Announce Expansion of Partnership
Banking Fintech News

Sandbox Banking and Five9 Announce Expansion of Partnership

PR Newswire
by PR Newswire0
Sandbox Banking seamlessly connects customer experience systems to fintechs via its Glyue API builder Sandbox Banking, who is accelerating digital transformation for banks and credit unions and is a preferred interoperability layer connecting banking software and systems to fintech platforms through Glyue, the iPaaS banking integration and automation solution, announced......
Daily Fintech Series Roundup: Top Fintech News, Analytics and Insights 1st March 2023
Fintech News

Daily Fintech Series Roundup: Top Fintech News, Analytics and Insights

Fintech Staff Writer
by Fintech Staff Writer0
FTS Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in Fintech insights, Trending fintech news, Crypto, Fintech SaaS, Fintech Cloud, Analytics and AI ML. We will cover the role of FTS Daily Roundup and its application in various industries and......
NovelVox Launches Five9 Certified Solutions for Banking, Credit Unions, Insurance, and Healthcare
Banking News

NovelVox Launches Five9 Certified Solutions for Banking, Credit Unions, Insurance, and Healthcare

PR Newswire
by PR Newswire0
Recognizing this persistent challenge, NovelVox, a pioneer in the contact center industry, has partnered with Five9 to introduce a seamlessly-integrated, business-optimized Unified Agent Desktop. Read More About Fintech Interview: Global Fintech Interview with Ralph Dangelmaier, CEO & Board Member at BlueSnap The Agent Desktop seamlessly consolidates customer information from a wide range......
Posh Announces the Latest in their AI Line-Up: Knowledge Assistant for Frontline Staff
Artificial Intelligence Fintech News

Posh Announces the Latest in their AI Line-Up: Knowledge Assistant for Frontline Staff

Business Wire
by Business Wire0
Posh, the market-leading AI provider for banks and credit unions, announced the launch of its new AI-powered Knowledge Assistant as a result of direct interest from their financial institution partners and the banking community. This employee-facing product complements their suite of external-facing AI services, which include Voice 360 & Banking......
SequenceShift Achieves Amazon Connect Ready Designation
Digital Payments Finance News

SequenceShift Achieves Amazon Connect Ready Designation

PR Newswire
by PR Newswire0
SequenceShift, a leading provider of Payment Card Industry (PCI) Compliance for Contact Centers, announced that it has achieved the Amazon Connect Ready designation from Amazon Web Services (AWS). This specialization verifies that SequenceShift’s Amazon Connect software solution adheres to architectural and operational best practices, is being actively utilized by customers......
TCN Enhances SMS Payment Portal with Text-To-Pay Feature for TCN Operator
Digital Payments News

TCN Enhances SMS Payment Portal with Text-To-Pay Feature for TCN Operator

Cision PRWeb
by Cision PRWeb0
Providing contact center software for over two decades, TCN continues to deliver effective and convenient solutions for companies in healthcare, financial services and other industries with its latest payment portal enhancement TCN, Inc., a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs and collection......
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