Search Results for: Contact Center

First Commonwealth Federal Credit Union Celebrates Grand Opening Of Its Flagship Financial Center In Trexlertown
Banking Fintech News

First Commonwealth Federal Credit Union Celebrates Grand Opening Of Its Flagship Financial Center In Trexlertown

Fintech News Desk
by Fintech News Desk0
First Commonwealth Federal Credit Union, the #1 ranked credit union in PA by Forbes and leader in financial services innovation and inclusive banking in the Lehigh Valley, recently celebrated the opening of its new 5,000 sf, two-story, flagship Trexlertown Financial Center featuring a dedicated small business center. First Commonwealth continues to expand and......
Leading-Call-Center-Outsourcer-partners-with-Conversational-AI-Chatbot-Provider
Artificial Intelligence Banking News

Leading Call Center Outsourcer Partners with Conversational AI Chatbot Provider

Fintech News Desk
by Fintech News Desk0
AnyHour Solutions, a leading provider of comprehensive call/contact center outsourcing services for community banks and credit unions for nearly 30 years, announces a partnership with Finn AI, the leading conversational AI-powered chatbot solution built specifically for Financial Institutions (FIs). Read More:  DeFi Platform OIN Finance Integrates With Frontier and Introduces......
Verifyle and Reinvestment Partners Taxpayer Assistance Center – North Carolina VITA Coalition Partner to Protect Taxpayers and Tax Preparers from Hackers
Digital Investments News

Verifyle and Reinvestment Partners Taxpayer Assistance Center – North Carolina VITA Coalition Partner to Protect Taxpayers and Tax Preparers from Hackers

Fintech News Desk
by Fintech News Desk0
Verifyle, a leader in secure messaging, file sharing and digital signatures, today announced a partnership with Reinvestment Partners Taxpayer Assistance Center – North Carolina VITA Coalition (RP TAC). Reinvestment Partners coordinates a coalition of non-profit organizations and educational institutions that operate Volunteer Income Tax Assistance sites (the IRS VITA program).......
TCF Bank Chooses Entrust to Deliver Instant Issuance Experience at Banking Centers Across the Midwest
Banking Fintech News

TCF Bank Chooses Entrust to Deliver Instant Issuance Experience at Banking Centers Across the Midwest

Fintech News Desk
by Fintech News Desk0
TCF National Bank chose Entrust to provide instant debit card issuance technology and services for most of its more than 465 banking centers in the Midwest, the companies announced today. Read More: New Union Bank Survey Finds U.S. Consumers Willing To Spend More To Support Small Businesses This Holiday Season “Banks like TCF......
Contactless and Digital Payments Count on Cards
Fintech Guest Posts Mobile Banking

Contactless and Digital Payments Count on Cards

Peter Krauss
by Peter Krauss0
How innovative brands are filling gaps in the commerce ecosystem A dramatic increase in contactless and digital payments has been well documented over the past several months as people sought out safe and convenient ways to pay for goods and services from afar. Consider these eye-opening stats: Increases in online......
1/3 of Consumers Earning a Quarter of a Million Dollars are Living Paycheck to Paycheck
Business Featured Fintech

3 Things to Keep in Mind to Make Contactless Payments Work Better for your Business

Paroma Sen
by Paroma Sen0
The need to adapt to better contactless and touch-free payments is accelerating; how can companies ensure they get their processes right? While the ongoing Covid-19 pandemic has accelerated the need for customer facing services and businesses to adapt to convenient and seamless contactless payments, another reason for a growth in......
SS&C's Black Diamond Wealth Platform Launches Command Center for Investment Advisors
Fintech Investment Services News Risk Management

SS&C’s Black Diamond Wealth Platform Launches Command Center for Investment Advisors

Fintech News Desk
by Fintech News Desk0
The Client View application centralizes all client-focused workflows in one place SS&C Technologies Holdings announced the launch of Client View, a new application within SS&C Black Diamond Wealth Platform. The application brings together all of the platform’s client-focused tools in an informational, interconnected, and actionable “command center” to help advisors manage......
Intelligent Contacts and Payscout Announce Strategic Partnership to Provide Financial Services Industry a Consumer-Focused End-To-End Payment Experience
Fintech News

Intelligent Contacts and Payscout Announce Strategic Partnership to Provide Financial Services Industry a Consumer-Focused End-To-End Payment Experience

Fintech News Desk
by Fintech News Desk0
Intelligent Contacts, a leading provider of Cloud Contact Center software and consumer-centric online payment solutions for the healthcare and accounts receivable industries, today announced a product integration partnership with Payscout, an award-winning global payment processing provider. Payscout supports over 3,000 global merchants across all merchant risk verticals and processes billions of......
LemonadeLXP Enhances Digital Transformation Tool, Helps FI Call Centers Reduce Handling Times
Fintech News

LemonadeLXP Enhances Digital Transformation Tool, Helps FI Call Centers Reduce Handling Times

Fintech News Desk
by Fintech News Desk0
LemonadeLXP, the all-in-one learning experience platform for financial institutions, has enhanced its digital adoption platform, Digital Academy. Digital Academy is a customer support and digital adoption platform that allows financial institutions (FIs) to quickly author a branded, fully-responsive, WCAG AA-compliant online hub featuring technology walkthroughs. Read More: Abrigo Adds Transparent......
Banking Featured Fintech Mobile Banking

The Rise of Contactless Payments

Paroma Sen
by Paroma Sen0
Contactless payments, often referred to as tap-and-go by some banks have been around for a while. Payment systems like credit cards, debit cards, smart payments cards have been in the market for a long time and do fall under this (still evolving) category. However, the number of businesses and individual......
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