Search Results for: Contact Center

Dennis Queal Named New Executive Vice President at Data Center Inc. (DCI)
Banking Fintech News

Dennis Queal Named New Executive Vice President at Data Center Inc. (DCI)

Fintech News Desk
by Fintech News Desk0
CFO Prioritizes the Balance of Growth & Efficiency for Bank Tech Developer Data Center Inc. (DCI), the privately-owned developer of iCore360 core banking software and related digital technologies, has announced the promotion of Dennis Queal to Executive Vice President and Chief Financial Officer. Read More: Jack Henry & Associates Launches Core-Integrated......
Upgrade Launches First Contactless and Mobile Payment Versions of Upgrade Card
Fintech Mobile Banking News

Upgrade Launches First Contactless and Mobile Payment Versions of Upgrade Card

Fintech News Desk
by Fintech News Desk0
New versions designed to help protect consumers against coronavirus transmission  Upgrade, a neobank that offers affordable and responsible credit to mainstream consumers, launched its first contactless-enabled Upgrade Card. Also starting, Upgrade Card is now available in digital form through both Apple Pay and Google Pay  to enable mobile payments. The World......
Squaretalk and AltimaCRM Collaborate To Raise the Bar for Forex Operations
Fintech News

Squaretalk and AltimaCRM Collaborate To Raise the Bar for Forex Operations

EIN Presswire
by EIN Presswire0
Squaretalk, a leading contact center software provider, is proud to announce a new partnership with AltimaCRM, a Forex Customer Relationship Management system for improved conversions, effortless data management, and record-setting client retention. The collaboration empowers FX companies to boost conversion rates by optimizing every customer touchpoint—from the first phone call to......
Strivr Announces Industry's First XR Training Bundle for Retail Banking
Banking Finance Fintech News

Strivr Announces Industry’s First XR Training Bundle for Retail Banking

PR Newswire
by PR Newswire0
Strivr announced the release of the industry’s first off-the-shelf XR training bundle tailored for retail banking and financial services designed to accelerate training and improve employee performance through immersive, AI-powered modules. The turn-key bundle includes training across key areas including customer de-escalation, professional etiquette, and empathetic leadership, and is based......
Velera Partners with Kinective to Accelerate Innovation and Time-to-Market for Financial Software Products
Finance Fintech News

Velera Partners with Kinective to Accelerate Innovation and Time-to-Market for Financial Software Products

Business Wire
by Business Wire0
~Kinective’s Gateway delivers breakthrough core system integration, empowering Velera to bring new products to market faster~ Velera, a leading credit union service organization (CUSO) and an integrated financial technology solutions provider, has entered into a strategic partnership with Kinective, a trailblazer in digital connectivity, document workflow and branch automation for......
Illuma Labs Closes $9M Series-A to Accelerate Innovation and Battle Emerging Fraud Threats Targeting Banking Institutions
Finance Fintech News

Illuma Labs Closes $9M Series-A to Accelerate Innovation and Battle Emerging Fraud Threats Targeting Banking Institutions

Business Wire
by Business Wire0
Illuma Labs, a leader in voice authentication technology for banking contact centers, has secured $9 million in Series A funding led by LiveOak Ventures, with participation from Forefront Venture Partners, Curql Fund, UsNet, Capital Factory, Connexus, and TDECU. This investment will accelerate the development of Illuma’s voice verification solutions, addressing......
Simplify Healthcare Unveils Simplify Healthcare AI: Pre-Built AI Solutions for Payers
Artificial Intelligence InsurTech News

Simplify Healthcare Unveils Simplify Healthcare AI: Pre-Built AI Solutions for Payers

Business Wire
by Business Wire0
Simplify Healthcare, a leading provider of enterprise SaaS solutions to Payers (health insurance companies), announced the launch of Simplify Healthcare AI — a suite of pre-built AI solutions for Payers designed to enhance sales, network performance, and service operations. This launch marks the next strategic step in the company’s AI......
Glia Launches ChannelLess AI-powered Interactions for Financial Services
Artificial Intelligence Finance Fintech News

Glia Launches ChannelLess AI-powered Interactions for Financial Services

PR Newswire
by PR Newswire0
Glia Cortex extends powerful insights, automated workflows, and personalized self-service across digital and call center customer interactions Glia, the leader in Unified Interaction Management technology for financial institutions, has extended the powerful capabilities of its Responsible AI solution, Glia Cortex, into Glia Call Center. Expanding Glia Cortex across digital and voice customer......
OpenDialog Launches Insurance AI Co-Pilot to Transform Operational Efficiency for Insurance Providers
InsurTech News

OpenDialog Launches Insurance AI Co-Pilot to Transform Operational Efficiency for Insurance Providers

EIN Presswire
by EIN Presswire0
OpenDialog, a leader in conversational AI, announces the launch of its Insurance AI Co-Pilot, a cutting-edge solution designed for insurers, brokers, and MGAs. This innovation is set to transform productivity across teams, improve operational efficiency, and elevate customer service for policyholders. The Insurance AI Co-Pilot tackles key challenges in the insurance......
Liveperson and Sycurio Partner to Bring Frictionless, Secure Payments to Digital Customer Conversations
Digital Payments News

Liveperson and Sycurio Partner to Bring Frictionless, Secure Payments to Digital Customer Conversations

PR Newswire
by PR Newswire0
New partnership combines LivePerson’s enterprise conversation platform with Sycurio’s payment solutions to deliver convenient and secure customer experiences LivePerson, the enterprise leader in digital customer conversations, and Sycurio, the leading provider of seamless and secure digital payment experiences for contact centers, announced a new partnership empowering enterprises to offer seamless, secure......
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