Search Results for: Contact Center

Glance and EDCi Forge Strategic Partnership to Elevate Human-Centric Customer Experience Solutions
Fintech News

Glance and EDCi Forge Strategic Partnership to Elevate Human-Centric Customer Experience Solutions

PR Newswire
by PR Newswire0
Leading outcomes-focused organizations partner to drive value in digital CX strategies Glance and EDCi proudly announce their strategic partnership, solidifying their mutual commitment to delivering outcome-driven, high-value solutions to their clientele. With a shared philosophy focused on human-centric customer experience (CX), this collaboration helps organizations derive more value from their......
Mphasis Collaborates with AWS to Launch Gen AI Foundry for Financial Services
Artificial Intelligence News

Mphasis Collaborates with AWS to Launch Gen AI Foundry for Financial Services

Fintech News Desk
by Fintech News Desk0
The collaboration marks a significant milestone as Mphasis establishes the Gen AI Foundry, led by Mphasis.AI Mphasis, an Information Technology (IT) solutions provider specializing in cloud and cognitive services, announced a multi-year global agreement with Amazon Web Services (AWS). The collaboration marks a significant milestone as Mphasis establishes the Gen......
Scotiabank Accelerates its Cloud Adoption Strategy Through an Expanded Partnership with Google Cloud
Cloud News Security

Scotiabank Accelerates its Cloud Adoption Strategy Through an Expanded Partnership with Google Cloud

PR Newswire
by PR Newswire0
The Bank will leverage Google Cloud technology to enhance client and employee experience, strengthen Bank security, and adopt new technologies, like generative AI, more quickly. Scotiabank announced an expanded partnership with Google Cloud, naming it the enterprise cloud platform of choice for the next phase of the Bank’s cloud acceleration......
Eltropy Celebrates 600 Customer Milestone
Fintech News

Eltropy Celebrates 600 Customer Milestone

Fintech News Desk
by Fintech News Desk0
Announces the company is doubling down investment in Generative AI and Product R&D Eltropy, the leading digital conversations platform, announced it has surpassed 600 community financial institutions (CFI) customers, becoming the fastest fintech company in the CFI space to achieve this milestone. As part of the achievement, the company announced......
Featured Fintech Fintech Primers Lending

What Are The Pros of Fintech Lenders?

Pooja Choudhary
by Pooja Choudhary0
Introduction Online “fintech” lenders, which are not banks, may look at “alternative data,” such as the regularity with which a borrower pays their rent or utility bills, to establish the borrower’s creditworthiness. There are potential benefits to expanding access to loans through the use of alternative data. Lenders can now......
Eltropy Unveils Industry’s First Unified Digital Conversations Platform for CFIs
Banking News

Eltropy Launches Industry’s First Unified Digital Conversations Platform for CFIs

Fintech News Desk
by Fintech News Desk0
The milestone release for Eltropy unifies Enterprise Texting, Video Banking, and Digital Contact Center, infused with AI everywhere, integrated with 35+ solutions for CFIs Eltropy announced that it has revamped its Video Banking and fully integrated it with its Enterprise Texting, Digital Contact Center and AI capabilities that comprise its......
RingCentral Announces Date of Third Quarter 2023 Financial Results Conference Call
Finance Fintech News

RingCentral Announces Date of Third Quarter 2023 Financial Results Conference Call

Business Wire
by Business Wire0
RingCentral, Inc., a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that it will report financial results for the third quarter ended September 30, 2023 after market close on Monday, November 6, 2023. The company also announced that it will hold......
TruStage Renames CuneXus, Digital Storefront and Adds Digital Deposits Solution
Digital Finance News

TruStage Renames CuneXus, Digital Storefront and Adds Digital Deposits Solution

Business Wire
by Business Wire0
41In just 24 days Chartway Credit Union generated more than 500 new certificates and over $3 million in deposits with new solution TruStage announced CuneXus will be known as ‘Digital Storefront’. The new name reflects the fintech’s evolution since it was acquired by TruStage in 2020 and aligns with the organization’s rebrand......
Oracle Transforms Payments and Transaction Banking in the Cloud
Banking Digital Payments News

Oracle Transforms Payments and Transaction Banking in the Cloud

PR Newswire
by PR Newswire0
Full spectrum cash management and payments solutions enable banks to improve visibility and forecasting to help corporate customers better manage cash Oracle expanded its Oracle Banking Cloud Services portfolio to help banks quickly launch comprehensive transaction banking offerings spanning cash management, liquidity management, and virtual account management. Together, with Oracle’s real-time payments processing, hyperscale account......
Swift and Wise Join Forces to Expand Cross-Border Payment Options Globally
Digital Payments News

Swift and Wise Join Forces to Expand Cross-Border Payment Options Globally

Business Wire
by Business Wire0
Collaboration will help financial institutions provide a greater range of choice to their customers for cross-border payments Swift and Wise have announced an innovative collaboration to increase cross-border payment options for financial institutions and their customers, enabling payments sent securely via Swift to complete seamlessly over Wise with end-to-end transparency.......
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