Search Results for: Customer Experience

How Small Businesses are Leveraging Payments to Improve Customer Experience
Commerce Economy Guest Posts

How Small Businesses are Leveraging Payments to Improve Customer Experience

Afshin Yazdian
If you’ve visited a retail establishment lately, you may have noticed that crowds are back in-store. With pre-pandemic levels of foot traffic returning to brick-and-mortar businesses again, merchants are evaluating the best ways to reach customers and meet new demands from the market. Many of these merchants are looking at......
Bank of Abyssinia Selects Newgen for Delivering Superior Customer Experience
Banking Finance News

Bank of Abyssinia Selects Newgen for Delivering Superior Customer Experience

Fintech News Desk
The Ethiopia-based bank aims to transform its retail and SME loan processes Newgen Software, a global provider of low code-based digital transformation platform, NewgenONE, announced that Bank of Abyssinia, one of the fastest growing banks in Ethiopia has onboarded Newgen for end-to-end automation of retail and small and micro enterprise (SME) loan types.......
Boston Mutual Life Partners with Majesco to Enhance Customer Experience
InsurTech News

Boston Mutual Life Partners with Majesco to Enhance Customer Experience

Fintech News Desk
National life insurance carrier to work with Majesco to support customer journey platform evolution Majesco, a global leader of cloud insurance platform software for insurance business transformation, announced Boston Mutual Life, a national provider of insurance solutions for individuals and at the workplace, has selected Majesco to modernize its core......
Fintech Markets News

Customers in UK & Europe Poised For Elevated Experience With New Leadership at Xoxoday

Fintech News Desk
Xoxoday, a global SaaS Fintech company at the forefront of building rewards, incentives, loyalty, and engagement infrastructure for businesses, has recently onboarded veteran Stephen Humphreys as Business Head, UK & Europe to elevate customer experience with a glocal approach, scale the business, and further its global ambitions. In a career......
Quala Selects PhaseZero to Modernize its Digital Customer Experience
Commerce E-commerce News

Quala Selects PhaseZero to Modernize its Digital Customer Experience

Fintech News Desk
Using CxCommerce, Quala, the Tank Pros, will deliver a superior, best-in-class digital e-Commerce experience to its customers PhaseZero, a B2B and B2C digital commerce software provider for manufacturers and distributors, is proud to announce that Quala, the nationwide leader in tank trailer service and cleaning, has selected CxCommerceâ„¢ to power......
RupeeRedee Partners With Credgenics to Improve Loan Collections and Customer Experience
Artificial Intelligence debt collection Lending News

RupeeRedee Partners With Credgenics to Improve Loan Collections and Customer Experience

Fintech News Desk
Deploys new technologies – AI and ML models to introduce hyper-personalization in the loan collections process RupeeRedee, a leading digital lending platform, has announced its association with Credgenics, a leading provider of SaaS-based debt collections technology, to deploy Artificial Intelligence (AI), Machine Learning (ML), and Data Analytics-based approach toward debt collections. The strategic......
Duck Creek Welcomes Copart as a Partner, Bringing Auto Insurers and Their Customers a Better Experience During the Claims Process
InsurTech News

Duck Creek Welcomes Copart as a Partner, Bringing Auto Insurers and Their Customers a Better Experience During the Claims Process

Fintech News Desk
Feature-rich Duck Creek Integration now available for Copart Assignment Processing Service Duck Creek Technologies, the intelligent solutions provider defining the future of property and casualty (P&C) insurance, announced that Copart, Inc. has joined its rapidly growing partner ecosystem and that a feature-rich integration for the Copart Assignment Processing Service is......
New FICO Survey: Americans Value Financial Fraud Prevention More Than Banking Customer Experience
Banking Finance News

New FICO Survey: Americans Value Financial Fraud Prevention More Than Banking Customer Experience

Fintech News Desk
A new report from FICO focusing on consumer perception of how financial organizations manage fraud and identity verification found that fraud protection is top of mind for American consumers Global analytics software platform provider, FICO, released findings of a survey exploring the shift in consumer expectations on how financial institutions......
Nucleus Software Implements Digital Lending Solution to Bank of Sydney, Empowering a Shift Towards Digital Customer Experience
Lending News

Nucleus Software Implements Digital Lending Solution to Bank of Sydney, Empowering a Shift Towards Digital Customer Experience

Fintech News Desk
The solution allows the bank to deliver faster credit decisions and automate workflows, enhancing business agility and productivity Nucleus Software transforms Bank of Sydney towards digital customer experience with FinnOne neo solution. Bank of Sydney is an organization committed to providing genuine value for its people, customers, communities, and partners.......
New Banking Study Reveals Growth Benefits of Personalization, Innovation and Trust in Customer Experience
Banking Cloud News

New Banking Study Reveals Growth Benefits of Personalization, Innovation and Trust in Customer Experience

Fintech News Desk
Analyzes how financial institutions are working to close customer expectation gap and how experience leaders are outpacing their competitors Genesys, a global cloud leader in experience orchestration, announces the release of “The Challenge of Customer-Centric Banking,” a research report conducted by FT Longitude and supported by Genesys. According to the report,......
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