Search Results for: Customer Experience

Fifth Third Bank Moving to ICE’s End-to-End Mortgage Ecosystem to Improve Customer Experience
Banking Fintech News

Fifth Third Bank Moving to ICE’s End-to-End Mortgage Ecosystem to Improve Customer Experience

Business Wire
by Business Wire0
Fifth Third will also incorporate multiple ICE data and analytics solutions to help mitigate risk, identify opportunities, and gain crucial insights to support data-driven decision making. Intercontinental Exchange, Inc., a leading global provider of technology and data, today announced that Fifth Third Bank will move its origination and servicing operations......
NatWest and IBM Collaborate on Generative AI Initiative to Enhance Customer Experience
Banking News

NatWest and IBM Collaborate on Generative AI Initiative to Enhance Customer Experience

PR Newswire
by PR Newswire0
IBM’s deep engineering and AI expertise to deliver extended customer-focused functionality via NatWest’s virtual assistant, Cora Collaboration is part of NatWest’s broader generative AI approach, which leverages IBM’s enterprise AI platform, watsonx NatWest and IBM announced enhancements to the bank’s virtual assistant, Cora, that will use generative AI to provide......
Amplience Launches eComm Toolkit to Enable Merchants to Deliver Relevant Customer Experiences Faster
Commerce News

Amplience Launches eComm Toolkit to Enable Merchants to Deliver Relevant Customer Experiences Faster

PR Newswire
by PR Newswire0
Streamlines Integration Between Amplience’s CMS Dynamic Content and Leading Commerce Platforms – including Salesforce Commerce Cloud, Shopify, Big Commerce and commercetools Amplience, the AI Content company, announced its continued focus on empowering developers with the launch of its eComm Toolkit, which includes new and enhanced connectors for Shopify, BigCommerce, commercetools and Salesforce Commerce......
TK Elevator Selects ServicePower to Transform Field Service Management Systems and Elevate Customer Experiences
Digital Finance News

TK Elevator Selects ServicePower to Transform Field Service Management Systems and Elevate Customer Experiences

PR Newswire
by PR Newswire0
ServicePower, a leading field service management software company, announced that TK Elevator (TKE), one of the global market and innovation leaders in the elevator industry, has already solidified its commitment to its service technicians and customers by selecting ServicePower for its field service scheduling and consumer self-service platform by starting......
Retail Bank Permanent TSB Transforms its Customer and Employee Experience with Medallia
Fintech News

Retail Bank Permanent TSB Transforms its Customer and Employee Experience with Medallia

Business Wire
by Business Wire0
Leading Irish bank demonstrates tangible, strong connection between engaged employees and customer satisfaction Medallia, the global leader in customer and employee experience, announced that it has been selected to deliver Permanent TSB’s Voice of the Customer (VoC) and employee experience programs. Latest Fintech Interview: Global Fintech Interview with Ramy Ashour,......
Hawaiian Airlines Elevates Customers Experience by Deploying Asset Manager Solution of Pine Labs' Qwikcilver
Digital Asset Management News

Hawaiian Airlines Elevates Customers Experience by Deploying Asset Manager Solution of Pine Labs’ Qwikcilver

Business Wire
by Business Wire0
Qwikcilver Solutions from the Pine Labs Group is a leading provider of end-to-end gift card and stored value solutions. It has partnered with Hawaiian Airlines (HA) to enable seamless issuance of digital assets such as compensation vouchers, through the digital-first Asset Manager solution. This solution is purpose built for the......
Hazelcast, AArete Join Forces to Optimize Financial Services Firms Customer Experiences
Banking Finance News

Hazelcast, AArete Join Forces to Optimize Financial Services Firms Customer Experiences

GlobeNewswire
by GlobeNewswire0
Partnership combines Hazelcast’s real-time data-stream processing capabilities with AArete’s data expertise in the financial services industry Hazelcast, Inc., a global leader of unified real-time data platforms, announced a partnership with global management and technology consulting firm AArete. It will enable financial services firms to optimize banking customer experiences, create internally......
Printemps Paris integrates Alipay+ solutions to enable seamless digital payment experience for Asian customers
Digital Payments News

Printemps Paris Integrates Alipay+ Solutions To Enable Seamless Digital Payment Experience For Asian Customers

Business Wire
by Business Wire0
The French luxury department store will be among the first major high-end retailers in France to integrate Alipay+ solutions that connect some of Asia’s most popular e-wallets including South Korea’s Kakao Pay Printemps, the French luxury department store, announced the integration of Alipay+, a suite of global cross-border digital payment......
ESG and Customer Experience: New Study Reveals Priorities of European Financial Services
Fintech News

ESG and Customer Experience: New Study Reveals Priorities of European Financial Services

Business Wire
by Business Wire0
The financial sector in Europe is undergoing a profound transition. Over 52% of the surveyed firms intend to tackle full-spectrum innovation projects within the next two years to remain competitive. Latest Fintech Interview: Global Fintech Interview with Paul Monk, Chief Executive Officer at Alpha Development Over 52 percent of the......
Intuit Supercharges Intuit GenOS with OpenAI’s Large Language Models to Bring GenAI Experiences to Customers
Fintech News

Intuit Supercharges Intuit GenOS with OpenAI’s Large Language Models to Bring GenAI Experiences to Customers

Business Wire
by Business Wire0
Company accelerates development on its generative AI operating system to create game-changing user experiences, with speed at scale, for consumers and small businesses Intuit, the global financial technology platform that makes TurboTax, Credit Karma, QuickBooks, and Mailchimp, announced that it is working with OpenAI to accelerate generative AI (GenAI)-driven application development on its proprietary......
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