Search Results for: Customer Relationship Management

Guild Mortgage Announces Executive Management Succession Plan
Mortgage News

Guild Mortgage Announces Executive Management Succession Plan

Business Wire
Ms. Terry Schmidt to be Promoted to Chief Executive Officer Guild Mortgage, a growth-oriented mortgage lending company originating and servicing residential loans since 1960, announced the pending retirement of CEO Mary Ann McGarry, effective June 30, 2023, following a career of almost 40 years, which included leading the company’s growth......
Fisker Confirms Banking Relationship With JPMorgan Chase NA
Banking News

Fisker Confirms Banking Relationship With JPMorgan Chase NA

Business Wire
Fisker Inc., driven by a mission to create the world’s most emotional and sustainable electric vehicles, confirms its global banking and treasury management relationship with JPMorgan Chase NA. “Amid turmoil in the banking sector, Fisker’s relationship with JPMorgan Chase provides us with strategic financial strength as we launch our first......
In 2023, Step Into the Future of Customer Engagement
Banking Big Data Guest Posts

In 2023, Step Into the Future of Customer Engagement

Sanat Rao
Many customers will stick to the changes in banking behavior induced by the pandemic, while some may revert to earlier preferences, such as in-person banking. But what is certain is that banks will need to deepen customer engagement to deliver greater value to customers, and also to ward off next-gen......
Importance Of Customer Experience Management In Fintech Industry
Featured Fintech Fintech Primers

Importance Of Customer Experience Management In Fintech Industry

Pooja Choudhary
Customer Experience In Fintech: What Does It Entail? Customer evaluates a fintech proposal based on the benefits they perceive. The consumer experience is impacted by many perks. In this article, we intend to examine the few variables that influence the fintech consumer experience in the context of speed, assurance, ease......
Qualtrics Launches Retail Banking Accelerator to Help Banks Get Customer Insights Faster
Banking News

Qualtrics Launches Retail Banking Accelerator to Help Banks Get Customer Insights Faster

Business Wire
New solution enables retail banks and credit unions to lower implementation costs of Qualtrics CX projects Qualtrics, the leader and creator of the experience management category, announced the availability of the Retail Banking Accelerator to make it easy for financial services organizations to adopt the Qualtrics Foundational Customer Experience (CX) solution.......
How Small Businesses are Leveraging Payments to Improve Customer Experience
Commerce Economy Guest Posts

How Small Businesses are Leveraging Payments to Improve Customer Experience

Afshin Yazdian
If you’ve visited a retail establishment lately, you may have noticed that crowds are back in-store. With pre-pandemic levels of foot traffic returning to brick-and-mortar businesses again, merchants are evaluating the best ways to reach customers and meet new demands from the market. Many of these merchants are looking at......
A Closer Look At Integrated Document Management And Accounts Payable Software
Business Featured Finance Fintech Primers Technology

A Closer Look At Integrated Document Management And Accounts Payable Software

Pooja Choudhary
What is AP, or accounts payable? The profitability and operations of your company’s operations are influenced by the accounts payable (AP) function, which is a vital business operation. Fundamentally speaking, it is the total sum that your company owes suppliers and vendors for the products and services that it has......
Digital Markets News Technology

American Express Expands Relationship With Microsoft To Drive Innovation In Business Travel

Fintech News Desk
American Express® is expanding its decades-long relationship with Microsoft to develop a suite of solutions built on Microsoft Cloud and AI technologies focused on reducing business travel friction for employees and businesses. The first solution developed through this collaboration will enhance the expense management process by addressing some of the pain......
Third Tier Wealth Management Announces Agreement With Buckingham Strategic Partners
Fintech News

Third Tier Wealth Management Announces Agreement With Buckingham Strategic Partners

Fintech News Desk
New Jersey-based RIA Company’s Association With National Firm Will Increase Services & Product Offerings Through A True Team Approach Third Tier Wealth Management, offering financial planning & investment management, announced that they have entered into an agreement to work with Buckingham Strategic Partners (BSP), a national financial services firm with their......
Citizens Announces Taira Hall as Head of Enterprise Payments
Banking News

Citizens Announces Availability of Zelle for its Small Business Customers

Fintech News Desk
Mobile banking app now includes the speed and efficiency of Zelle Citizens announced the launch of Zelle to eligible small business customers, a new offering that allows them to pay and get paid quickly and easily using Zelle – all within the Citizens mobile banking app. As small businesses demand......
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