Unitus Community Credit Union Launches Spanish-Language Chatbot with Glia
Credit union is the first in the Pacific Northwest to offer a Spanish-speaking chatbot Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automated self-service on a single platform, has partnered with $1.7 billion-asset Unitus Community Credit Union to successfully launch a Spanish-speaking chatbot. Unitus experienced a 32% increase in......