Search Results for: customer retention

NTT DATA Global Study Finds Nearly 50% of Customers Want Financial Institutions to Act as a Conscientious Advisor on Major Spending Decisions
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NTT DATA Global Study Finds Nearly 50% of Customers Want Financial Institutions to Act as a Conscientious Advisor on Major Spending Decisions

Fintech News Desk
by Fintech News Desk0
Customers want hyper-individualized financial services. They’re even willing to share personal data and pay more as a tradeoff. According to research findings released today by NTT DATA, there is ample opportunity for financial institutions to harness the power of AI to build more meaningful connections and experiences with customers — vastly......
Foxquilt Announces New U.S. Headquarters in North Carolina and Brandon Hickey joining as VP Sales and Operations Leader
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Eze Castle Integration Names Sylvain Ardiet as Chief Customer Officer

Fintech News Desk
by Fintech News Desk0
Eze Castle Integration, a global leader in end-to-end technology solutions, today announced that Sylvain Ardiet will be the company’s next Chief Customer Officer for its next stage of growth. Following David Andrade’s recent transition into the CEO role, Ardiet will continue to lead and transform Eze Castle’s service delivery teams.......
Chargebee-and-ION-Partners-to-deliver-a-full-lead-to-ledger-customer-offering-that-accelerates-growth
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Chargebee and ION Partners To Deliver a Full Lead-to-Ledger Customer Offering That Accelerates Growth

Fintech News Desk
by Fintech News Desk0
Chargebee, the leading subscription billing and revenue management platform, today announced its partnership with ION (Ion Industries Ltd), which delivers business and financial transformation through the application of the world’s leading software solutions. Chargebee enables businesses to improve the customer journey and customer retention rate by aligning subscription billing and......
AuditBoard Adds Accomplished SaaS Industry Executives to Lead Sales and Customer Success Teams as Company Continues Rapid Growth
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AuditBoard Adds Accomplished SaaS Industry Executives to Lead Sales and Customer Success Teams as Company Continues Rapid Growth

Fintech News Desk
by Fintech News Desk0
Tom Schmit and Chris Doell to Scale Key Customer-Facing Functions for Leading Cloud-Based Audit, Risk, and Compliance Platform AuditBoard, the innovative cloud-based platform transforming how enterprises manage critical audit, risk, and compliance programs, today announced the appointments of Tom Schmit as Chief Revenue Officer and Chris Doell as Chief Customer......
Capitolis Appoints Callie Reynolds as Chief Customer Officer Amidst Record Growth
Fintech News

Capitolis Appoints Callie Reynolds as Chief Customer Officer Amidst Record Growth

Fintech News Desk
by Fintech News Desk0
FinTech platform expands executive team with new hire focused on leading the team that will deliver core services to company’s growing and diverse customer base Capitolis, the leading SaaS platform that drives financial resource optimization for capital markets, today announced the appointment of Callie Reynolds as its Chief Customer Officer. Reynolds,......
Billtrust Wins Bronze Stevie Award for Advances in Their Innovative Automated Credit Application
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Billtrust Wins IDC’s 2020 SaaS Accounts Receivable Award For Customer Satisfaction

Fintech News Desk
by Fintech News Desk0
Award Recognizes Accounts Receivable Automation and Integrated Payments Leader for Product, Implementation and Overall Vendor Excellence Billtrust, the B2B accounts receivable automation and integrated payments leader, has won IDC’s SaaS Accounts Receivable Award for Customer Satisfaction. Based on ratings collected in the IDC 2020 SaaSPath Survey, Billtrust placed in the......
Sagent Adds Former Fannie Mae Exec Marianne Sullivan and Digital Risk Co-Founder Jeffrey Taylor to Board of Directors
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Sagent & Bizzy Labs Regtech Deal Delivers Automated Compliance & Customer Care for Mortgage Servicers

Fintech News Desk
by Fintech News Desk0
AI partnership enables more accurate and compliant mortgage servicing and MSR transfers Sagent, a fintech company modernizing mortgage and consumer loan servicing for America’s top banks and lenders, today announced a regtech partnership with Bizzy Labs to automate compliance, lower operational costs, and improve borrower experience for servicers. Read More:......
Artificial Intelligence Banking Business Featured

Are Financial Institutions Doing Enough to Boost Their Customer Experience?

Paroma Sen
by Paroma Sen0
The world over, most financial institutions and similar providers are still recovering (or trying to) from disruptions being caused in the market by the ongoing Covid-19 pandemic. But will the long-term impact of the challenges being caused by the pandemic lead to a complete overhaul in how financial institutions function?......
Planswell Fills C-Suite with Eye Towards Global Expansion
Business Fintech News

New Insta-Client™ Solution Delivers SMBs a Frictionless, Easy-Button Experience to Attract New Customers and Instantly Offer Credit Financing

Fintech News Desk
by Fintech News Desk0
Direct Performance Data and PayPossible Partner Up to Launch Full-Funnel Marketing Solution Aimed at Helping Companies Flip Qualified Prospects into Paying Customers Direct Performance Data (DPD), a leader in credit enhanced marketing, and PayPossible Inc., the go-to, turnkey point-of-sale (POS) financing platform for small and medium-sized businesses (SMBs), today announced the......
Planful Announces Fall20 Product Release, Unveiling New Capabilities for Workforce Planning, Dynamic Planning, and Reporting
Fintech News

Planful Welcomes Kimberly Simms as Chief Customer Officer

Fintech News Desk
by Fintech News Desk0
With Extensive Industry Experience and Customer Success Program Expertise, Simms Will Be a Significant Asset to Planful and the Companies It Serves Planful, the pioneer of Continuous Planning with its cloud platform for financial planning and analysis (FP&A), announced that Kimberly Simms has joined the Planful executive team as Chief Customer......
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