Search Results for: digital experiences

Avangrid’s Customer Experience and Digital Center of Excellence Leading the Way
Fintech News

Avangrid’s Customer Experience and Digital Center of Excellence Leading the Way

Business Wire
by Business Wire0
This recognition is part of SECC’s 2024 Best Practice Awards, which highlight innovative ways that electricity providers are improving customer experience and engagement and recognize best practices within the industry. Avangrid, Inc., a leading sustainable energy company and member of the Iberdrola Group, announced today that is has earned the......
$15 Billion of Australian Online Sales Are Boosted by Omnichannel Experiences
Artificial Intelligence Finance Fintech News

$15 Billion of Australian Online Sales Are Boosted by Omnichannel Experiences

Business Wire
by Business Wire0
The Ecommerce Delivery Benchmark Report 2024, commissioned by ShipStation’s parent company, Auctane, in partnership with Retail Economics, surveyed 8,000 consumers and 800+ online sellers across eight markets. In a fascinating shift, new research reveals that physical interactions throughout the customer journey contribute significantly to Australian ecommerce sales. ShipStation and Retail Economics found......
Lumin Digital Collaborates With State Department Federal Credit Union (SDFCU)
Banking News

State Department Federal Credit Union Signs with Lumin Digital for Enhanced Digital Banking Services

PR Newswire
by PR Newswire0
The collaboration between Lumin Digital and SDFCU serves as a cornerstone in exceeding the expectations of its members regarding both experience and digital banking solutions. State Department Federal Credit Union (SDFCU), an Alexandria, Virginia-based credit union, and Lumin Digital have entered a multi-year, strategic collaboration to enhance and streamline online and......
New Digital Benchmarking Research Identifies Citi, Chase, Bank of America and u.s. Bank as Top for Credit Card Digital Experience
Digital Payments News

New Digital Benchmarking Research Identifies Citi, Chase, Bank of America and u.s. Bank as Top for Credit Card Digital Experience

PR Newswire
by PR Newswire0
The research finds that websites generally outscore mobile apps in terms of functionality, with many apps underperforming in key areas like account information, rewards and support. New research from Corporate Insight (CI) identifies Citi and Chase as the top performers in credit card website and mobile app experiences, respectively. The......
FICO UK
Banking Digital Payments Fintech News

FICO UK Released the Fraud, Identity, and Digital Banking Consumer Survey 2023

Fintech News Desk
by Fintech News Desk0
Fraud protection was cited as the highest priority for individuals when choosing a provider for a new financial account. A new study- Fraud, Identity, and Digital Banking Consumer Survey 2023 – United Kingdom of 1,000 UK consumers by global analytics software FICO has highlighted the customer acquisition and retention advantages......
Alkami Partners with Chimney to Deliver Insights to Homeowners Within Its Digital Banking Solution
Banking News

Alkami Partners with Chimney to Deliver Insights to Homeowners Within Its Digital Banking Solution

PR Newswire
by PR Newswire0
Account holders can now track their home value, see available equity, and access personalized offers within their digital banking platform Alkami Technology, a leading cloud-based digital banking solutions provider for financial institutions in the U.S., announced that it has partnered with Chimney, a fintech transforming how financial institutions use property data. Through this......
IBM Study: Widespread Discontent in Retail Experiences, Consumers Signal Interest in AI-Driven Shopping Amid Economic Strain
Artificial Intelligence News

IBM Study: Widespread Discontent in Retail Experiences, Consumers Signal Interest in AI-Driven Shopping Amid Economic Strain

PR Newswire
by PR Newswire0
Only 9% of respondents say they are satisfied with the in-store shopping experience; only 14% say the same for online shopping. Roughly 80% of consumers surveyed who haven’t used AI for shopping expressed an interest in using the technology for various aspects of their shopping journey. As the retail landscape......
American Express's Digital Transformation and Innovation Strategies Unveiled - ResearchAndMarkets.com
Digital Fintech News

American Express’s Digital Transformation and Innovation Strategies Unveiled – ResearchAndMarkets.com

Business Wire
by Business Wire0
Digital transformation strategies” report has been added to ResearchAndMarkets.com’s offering. Global Report Provides Comprehensive Analysis of American Express’s FinTech Activities and ICT Spend A groundbreaking study shedding light on the digital transformation strategies of American Express (Amex) has been meticulously assembled, detailing the company’s pursuit of innovation within the financial technology space. Industry......
Simplepin Propels Innovation and Redefines Digital Payments for the Insurance Industry With New Client, Axis
Digital Payments News

Simplepin Propels Innovation and Redefines Digital Payments for the Insurance Industry With New Client, Axis

PR Newswire
by PR Newswire0
The collaboration with Axis is a testament to SimplePin’s ongoing commitment to enhancing operational efficiency, optimising financial processes, and setting new standards in the digital payments landscape for insurance. SimplePin, the pioneering cloud-based payments infrastructure provider tailored for the insurance industry, proudly announces the addition of Axis to its esteemed......
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