AvidXchange Academy offers free training to help middle market AP teams learn and connect from home
As companies around the world continue to operate remotely, AvidXchange, the leading provider of accounts payable (AP) and payment automation solutions for the middle market, is launching the AvidXchange Academy, a virtual resource center dedicated to ensuring customer success by offering enhanced learning and training opportunities. Academy gives users access to free on-demand resources, formal training programs and a community of fellow customers to help them connect, earn valuable credentials and grow their careers.
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“Continued success means listening to the needs of our customers and solving for ways to support them, particularly during times of rapid change and uncertainty,” said Heather Caudill, Senior Vice President of Relationship Management at AvidXchange. “Our products give AP teams time back by freeing them from manual processes and paper, so they have an opportunity to focus on more strategic initiatives and developing their skills using resources like the ones offered by the AvidXchange Academy.”
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AvidXchange Academy helps customers learn through flexible options including:
- Formal training: Formal training includes the AvidXchange Certified Administrator Program, a five-week curriculum built for AP leaders who manage the configuration and maintenance of AvidXchange portals and oversee the training of end users. Customers who complete the training can earn valuable Continued Professional Education (CPE) credits and help their organizations realize more benefits from their solutions. Users can also take part in customized training specific to their needs led by an AvidXchange training expert.
- On-demand resources: The AvidXchange Knowledge Center is a self-help information base accessible to all AvidXchange users. Additionally, the eLearning library offers users online courses on topics ranging from information security and emerging technologies to solutions like AvidInvoice and AvidBuy, all with flexible completion timelines.
- Community engagement: Members can join the customer community and participate in monthly educational webinars, connecting with others in the AP industry to share best practices, problem solve and collaborate on how to maximize usage of products.
Resources for enhanced training on AP automation and core AvidXchange products like AvidPay and AvidInvoice are available to customers at no cost. With the support of the Institute of Real Estate Management (IREM), Academy also offers supplemental real estate specific training opportunities on topics like budgeting and client management for property managers.
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