Category : Industry Perspectives

Artificial Intelligence Commerce Digital Payments Finance Fintech Industry Perspectives Investments

The Payments Challenge Facing Agentic Travel Commerce

Corey Murphy
by Corey Murphy0
The future of AI-ready travel commerce is not hard to imagine. A traveler describes the trip they want, a conversational agent refines and personalizes the options, and the booking experience adapts in real time, assembling the flight, hotel and rental car into one connected itinerary. Peer slightly farther into the......
Analytics Artificial Intelligence Banking Blockchain Digital Payments Finance Fintech Fintech Funding Industry Perspectives

Payment Friction: The Invisible Tax on the Everyday Economy

Dominic Litten
by Dominic Litten0
For most small business owners, payment friction doesn’t stand out. It shows up as a customer who stops returning, a deposit that arrives two days after payroll was due, or a statement that takes an hour to understand what happened last month. Operators feel it long before they can measure......
Artificial Intelligence Finance Fintech Industry Perspectives Investment Services

Talent, Data, and Tech: Keys to Unlocking AI’s True Value

Megan Weis
by Megan Weis0
Businesses have been investing heavily in AI for operational and cost efficiencies, but it’s not yet clear whether those investments are helping achieve business goals like adaptability and resilience. For example, 3 out of 4 CFOs who took part in a recent executive outlook survey said they’ve invested in AI. But when......
Artificial Intelligence Banking Finance Fintech Industry Perspectives Technology

From Modernization to Momentum: Technology Trends Defining US Banking

William Moroney
by William Moroney0
US banks are operating in an environment of sustained pressure: tighter margins, rising compliance costs, intensifying cyber threats and growing customer expectations. None of these challenges are new on their own. What has changed is their combined force, and the degree to which they are now reshaping the industry. Technology......
Artificial Intelligence Banking Finance Fintech Industry Perspectives Investment Services Lending

AI Crisis or Opportunity?

Tim Pranger
by Tim Pranger0
For credit unions, the answer is both … and neither I had breakfast with a credit union CEO at a conference last year who told me they were in the middle of an “AI audit.” I asked what that meant. She said they were figuring out how many positions they......
Artificial Intelligence Digital Payments Finance Fintech Industry Perspectives

It’s About to Get Personal—How Hyper-Personalized Messaging Redefines Fintech for a New Generation

Nick Babinsky
by Nick Babinsky0
Personalization has a bad rep—and for good reason, in my opinion. When most people think about “personalized” experiences, they remember the misses: the shopping recommendation that is just a carbon copy of the last thing they bought, or the “you may like this movie” pick based on whatever the kids......
Artificial Intelligence Banking Finance Fintech Industry Perspectives

Mythos and the New Attack Surface: What Fintech Leaders Need to Understand Now

Harshit Agarwal
by Harshit Agarwal0
In late April, Germany’s Bundesbank chief supervisor, Michael Theurer, made an unusual request. He called on the European Commission to formally approach Anthropic (or the U.S. government directly) to get access to Mythos, the company’s latest AI model. Without it, European banks couldn’t test which vulnerabilities the model was capable......
Artificial Intelligence Digital Wallet Finance Fintech Industry Perspectives

The Next Financial Evolution Centers On Stored Value Infrastructure

Brett Narlinger
by Brett Narlinger0
$360 billion in loyalty points alone sits unspent globally, according to Gartner—and that’s before you count gift cards, refund credits, promotional balances and rewards. The financial infrastructure to unlock that value already exists. What’s missing is the layer that connects it. For today’s consumer, stored value is active financial infrastructure—regularly......
Artificial Intelligence Digital Payments Finance Fintech Industry Perspectives Security

Payments, Technology, And Data: Risk Vs Opportunity

Hugo Remi
by Hugo Remi0
Payment services and products are always improving. Customers no longer need to leave a retailer’s website to access a payment option. A merchant doesn’t need to build their money managing infrastructure from scratch anymore. An accountant can automate month-end invoices. This revolution in services is driven by a few cornerstone......
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