Guest Posts

How Customer Service Can Balance Efficiency and Security In Financial Services?
Artificial Intelligence

How Customer Service Can Balance Efficiency and Security In Financial Services?

Efficiency may not be the number one priority for customer service in financial services when business is booming and resources are available, but the power of an efficient AND effective…

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As the Pandemic Accelerates Adoption of Contactless Payments, The Landscape for Payments Stakeholders Shifts
Banking

As the Pandemic Accelerates Adoption of Contactless Payments, The Landscape for Payments Stakeholders Shifts

Recent research confirmed what most already knew, nobody in the financial services industry was genuinely ready for the magnitude of the impact caused by the pandemic. Yet, we also saw…

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How Are Neobanks Changing The Face Of Banking Today?
Banking

How Are Neobanks Changing The Face Of Banking Today?

The inequality gap in America continues to grow at a staggering rate. The CEO-to-worker compensation ratio was 21-to-1 in 1965. In 2019 the ratio was 320-to-1. If you made $10 an…

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Two Keys for Evolving from Transactional to Interactional Banking
Banking

Two Keys for Evolving from Transactional to Interactional Banking

The leading challenges of 2020 – COVID-19 and its socioeconomic fallout – are applying unprecedented new pressures on the banking industry. Every institution is trying to make processes more efficient…

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Eliminate Risk Before It Enters the Sales Funnel
Fintech

Eliminate Risk Before It Enters the Sales Funnel

In the wake of the current COVID-19 crisis, risk, marketing, e-commerce, customer experience and care professionals face increased pressure to mitigate a host of emerging and escalating risks, while also…

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The Evolving Legal Tech Space
Artificial Intelligence

The Evolving Legal Tech Space

U.S. companies will spend an estimated $24 billion on litigation in 2020, in large part due to exponential growth in potentially responsive data (evidence).To meet the challenge, corporate legal departments…

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Mindset Matters – Redefining Digtial Banking Transformation in the New World
Banking

Mindset Matters – Redefining Digital Banking Transformation in the New World

A new study by Metia involving 500 financial marketers from a cross-section of US and European banks and credit unions reveals that the old ‘ build it and they will…

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Banking

The Evolution of Blockchain in Today’s Finance World

The Future of Finance Cannot Deny DeFi Over the last few years of blockchain innovation, the technology has been promised as a sort of nostrum for whatever area of society…

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Economy

How Should Fintechs Choose Partner Strategies To Scale Their Business Amidst This Uncertain COVID-19 Environment?

The emergence of FinTech has altered the financial landscape across the world – there has been a massive transition from physical infrastructure to digital platforms. The initial growth phase saw…

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Cryptocurrency

The Future Face of Cloud Native Computing

As the business world dashes toward a new kind of computing architecture, what will a serverless future look like? What tools will be most valuable, and who stands to gain…

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