DEVNET, a leading tax core software provider, and InvoiceCloud, an EngageSmart solution for online bill payment services, are now offering an integrated solution for digital tax payments. According to an InvoiceCloud survey conducted in October of 2022, 50% of bill payers surveyed indicated that since the start of the COVID-19 pandemic they are now more likely to make a digital payment than they were pre-pandemic. In order to keep up with evolving taxpayer preferences and expectations, treasurers and tax collection offices must provide more modern, easy-to-use digital payments and billing experiences.
“Offering our customers more streamlined solutions has and will always be our primary focus”
With DEVNET and InvoiceCloud’s new integrated offering, taxpayers can now pay bills via convenient methods such as digital wallets, PayPal, Venmo, AutoPay, Pay by Text and Pay by Phone, in addition to traditional bill payment routes. And by automating processes and driving self-service, paperless billing, and on-time payments, constituents and tax collection staff can both benefit from a more intuitive and delightful digital experience that can help tax organizations save time and money.
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“Offering our customers more streamlined solutions has and will always be our primary focus,” said Brandon McPherson, DEVNET’s Vice President of Business Development. “By aligning ourselves with an organization like InvoiceCloud that has a shared customer-centric, tech-first and forward-thinking approach, we’re confident that this new integrated solution will enable local governments to better streamline operations, create more efficiencies and optimize business opportunities.”
“The need to digitize is pressing. Together with DEVNET, we are continuing to reimagine how the billing and payment journey can be leveraged to drive higher constituent digital engagement while reducing organizational costs,” said InvoiceCloud Vice President, Alliances and Business Development, Paul Applegate. “We are thrilled with the successes our customers are already experiencing and will continue to listen to the tax organizations we serve to address industry demands.”
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DEVNET and InvoiceCloud’s integrated solution is currently live for tax organizations located in Illinois, Missouri, and North Carolina. DEVNET and InvoiceCloud are also currently aiming to expand the reach of their integrated service offering to serve county tax offices in Iowa, Michigan, Nevada, Ohio, Pennsylvania, South Dakota, Virginia, and Wisconsin.
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