Concerns about an economic downturn have made middle market companies more conservative when managing their banking relationships.
Latest Fintech Insights : MoneyLion Partners with Column Tax to Offer Customers Free Tax Services
“Intuitive digital solutions are the key to improving the client experience”
Over the past six months, perceptions of the biggest U.S. commercial banks have started to close the competitive gap to Super Regional and Community providers. These gains likely reflect two trends. First, in deteriorating business conditions, executives at middle market companies are showing a newfound appreciation for the safety and security of the country’s biggest banks. Second, the largest U.S. banks are starting to reap the rewards of massive investments in technology made over the past decade and accelerated through the pandemic.
Across industries, banking clients have raised the bar on their expectations for high-touch service and digital solutions. Digital capabilities are especially important in commercial banking, where KYC, AML and other documentation requirements make onboarding, account opening and other banking interactions tedious for corporate executives.
Read More About Fintech News : WPP Partners With Stripe to Expand Commerce and Payments Solutions for Brands
“Intuitive digital solutions are the key to improving the client experience,” says Chris McDonnell, Head of Community, Commercial and Digital Banking at Coalition Greenwich. “The future belongs to the banks that have the resources to deploy varying combinations of high touch and high tech to deliver superior service to U.S. middle market companies.”
The 2022 Greenwich Award winners in U.S. Middle Market Banking stand out for using varying combinations of high touch and high tech to deliver superior service to U.S. middle market companies.
Browse The Complete News About Fintech : DNA Payments Partners with Mastercard to Deliver Click to Pay
[To share your insights with us, please write to sghosh@martechseries.com]
