The integration is beneficial for both financial institutions and account holders
SWIVEL Transactions, LLC, in collaboration with Eltropy, is pleased to announce the launch of enhanced payment reminder and acceptance capabilities.
PayPrompt™, SWIVEL’s automated payment reminder and acceptance service, is now more effective to launch through Eltropy’s world-class digital conversations platform. SWIVEL and Eltropy worked together to add powerful new features as a progression of the partnership, which was first announced in 2021. These capabilities make it easier than ever for a financial institution to launch fully integrated payment reminder and acceptance as part of its enterprise messaging strategy.
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In addition to being easier and faster to launch payment reminder initiatives for the financial institution, account holders also benefit from the latest features. This integration creates short links specific to each account holder, which in turn enables authenticated account holders to easily submit payments.
“These new services further simplify the delivery of a frictionless payment collection process, without compromising security or exposing systems to unnecessary PCI requirements. The integration is the natural evolution in the SWIVEL/Eltropy partnership, providing yet another avenue to support our mutual clients in leveraging their digital channels for continued servicing of their customers,” said Jason O’Brien, CEO of SWIVEL.
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“Today marks a special milestone in our wonderful partnership with SWBC’s SWIVEL,” said Ashish Garg, Co-founder and CEO of Eltropy. “Text messaging is 40 times more effective than phone calls for payment reminders. Through this partnership, we are now combining text plus payments to give consumers a seamless and easy experience, all while ensuring compliance and data security – critical for financial institutions.”
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