Company included in Customer Feedback-Based Enterprise Planning Market Study for the Fifth Year in a Row, Users again Provide Planful with Perfect Recommend Score
Planful, a leading financial planning and analysis (FP&A) cloud platform provider, announced that the company was named a Leader in both Customer Experience and Vendor Credibility categories in the 2020 Dresner Advisory Services Wisdom of Crowds Enterprise Performance Management Market Study for the fifth consecutive year.
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The study is based on customer feedback across more than 33 criteria and is the only market study that is 100 percent based on end user viewpoints. Planful’s position on the Customer Experience quadrant improved, pointing to customers’ increasing satisfaction with the company’s Continuous Planning platform. Planful maintained a perfect recommendation score with users in the report, which is issued annually by Dresner Advisory Services, a leading independent research and advisory firm.
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Customers, such as Staar Surgical, are finding increasing value in a Continuous Planning platform that compresses cycle times and facilitates faster collaboration with increased process and data connectivity throughout every corner of the organization. “Planful is the most important asset we have in Finance,” said Surindra Mann, Vice President of Global FP&A, Staar Surgical.
Howard Dresner, Chief Research Officer, Dresner Advisory Services LLC, said, “Enterprise performance management, including strategic, operational, and financial planning and forecasting, continues to be seen as an important technology for organizations. Study participants demonstrate increased adoption, with financial budgets remaining the highest priority planning capability. Congratulations to Planful for their continued performance as a leading vendor, with scores well above the overall sample in our 2020 study.”
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