Finvi, a leading provider of enterprise workflow automation software built to accelerate revenue recovery and simplify the payment process, announced that Harmoney, the largest consumer-direct online lender in Australia and New Zealand, has selected Finvi’s Katabat solution to support multiple products across its multiple loan management platforms.
Harmoney selected Finvi’s Katabat solution to support its efforts of changing the traditional personal lending model to put the customer at the center, and to use technology and data to make money more human.
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“We look forward to helping Harmoney improve its collections efficiency, with smarter, more-effective strategies, increase customer satisfaction with personalized treatment strategies, and ultimately, collect more,” said Tim O’Brien, Chief Executive Officer at Finvi. “By having a single source of truth from a collections standpoint, and a means to centralize and manage collections strategies, Harmoney will have a critical tool to support its strategy of growing its product offerings for consumers across the ANZ market.”
Since 2014, Harmoney has helped more than 70,000 people in Australia and New Zealand achieve their goals through financial products and services that are friendly, fair and easy to use.
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“Our purpose is to help and inspire people to start now on their dreams or start fresh – through financial products that are simple, smart and secure,” said Andrew Bates, Chief Technology Officer at Harmoney. “In Finvi, we saw an innovative partner to help us continue transforming the way people across Australia and New Zealand borrow money — through personalized consumer choice, informed by data science and delivered through superior technology.”
Finvi’s complete Katabat solution helps make agents more efficient, and helps organizations develop smarter, more effective strategies while improving the customer experience. It can also protect your brand value by reducing compliance risk, as well as drive customer strategy innovation by closely monitoring their success while creating personalized customer treatment strategies.
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