LinkLive Chat Functionality Enables Seamless and Secure, Messaging, Video and Voice Communications
Revation Systems, a leader in cloud-based, compliant messaging and communications, announced the latest release of its flagship platform, LinkLive. Version 9.1 includes innovative enhancements to improve customer experience and security including groundbreaking chat functionality.
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“With our latest release, we’ve modernized chat so that customers can easily interact through our messaging, video and voice services across digital and physical channels. This is important because organizations can now empower their customers to communicate from anywhere at any time.”
LinkLive is unified communications software hosted in the cloud designed for healthcare and banking organizations that offers a broad range of capabilities including rich digital messaging, a seamless ability to engage humans across physical and digital channels, and leading voice and video communications. The LinkLive platform is designed to help customers enhance the customer and patient experience.
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“Our platform helps healthcare and banking organizations to securely connect and communicate with their customers in meaningful ways that create satisfaction and drive additional revenue opportunity,” said Perry Price, CEO of Revation Systems. “With our latest release, we’ve modernized chat so that customers can easily interact through our messaging, video and voice services across digital and physical channels. This is important because organizations can now empower their customers to communicate from anywhere at any time.”
LinkLive Chat is a first of its kind innovative chat solution that requires no downloads, no apps and no accounts/passwords for customers to manage. This means that a bank customer or healthcare patient can schedule an appointment on the go and easily join a secure video session with their doctor or banker from their mobile device. Clients can easily integrate LinkLive Chat into their pre-existing websites and then securely connect to agents’ LinkLive Communicator solution.
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