As banks are striving to communicate more clearly and quickly with consumers in the current economic environment, Lafayette, La.-based Home Bank ($2 billion in assets) has turned to HC3, a data-driven tech company delivering customer communication, to redesign and automate the generation and fulfillment of their loan notices.
Read More: TerraPay Announces Readiness for the New World by Strengthening Management
Home Bank Enhances Customer Communications with New Loan Notice Automation from @hc3_io
Home Bank, which previously partnered with HC3 to automate and redesign their statements and non-sufficient fund (NSF) notices, selected HC3 for the company’s proven ability to create compliant customer communications and fulfill all of the bank’s physical and digital loan notice needs. Through this new rollout, Home Bank customers will experience a true transparent banking experience with new added checkpoints to keep them informed on their loan account status.
Read More: GlobalFintechSeries Interview with Ashish Singhal, CEO and Co-Founder at CRUXPay
“HC3 was a true partner when it came to our past implementations, so we knew when we needed to upgrade our loan notices that they were the only choice we would consider,” said Judy Breaux, Home Bank’s vice president and deposit services manager. “Our customers will begin to see new notices that provide a more comprehensive overview of their accounts to enable them to make the financial decisions they need.”
Home Bank decided to add these new loan notices to provide a clearer and customer-oriented approach to banking communications.
“In this new era of banking that we are entering, it’s important that customers have a clear view and understanding to their finances,” said Griffin McGahey, president of HC3. “Home Bank is doing what needs to be done to ensure that they are giving their customers the information needed to maximize their financial situation. At HC3, our commitment is to make the design, printing, and physical and electronic distribution of the new notices as simple as possible for Home Bank.”
Read More: GlobalFintechSeries Interview with Nick Cowan, CEO of the GSX Group
