Novidea, creator of the cloud-native, data-driven insurance management platform, announced that New Dawn Risk, an independent specialist Lloyd’s insurance broker, is now live on Novidea’s platform. The implementation replaces legacy systems with a unified solution that boosts efficiency, strengthens financial reporting, and delivers real-time business visibility.
New Dawn Risk were looking to enhance their operations by streamlining manual reporting, bringing greater consistency to approval processes, expanding analytics capabilities, and adopting more flexible task management tools to support day-to-day efficiency. They were also seeking a solution to strengthen integration between internal workflows and financial reconciliation, enabling teams to operate with greater agility and scale more effectively.
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With Novidea, New Dawn Risk has transitioned to a fully integrated platform covering ten lines of business. Novidea’s insurance management platform for London Market brokers supports the entire broking lifecycle, from initial enquiry and quotation through to policy administration, mid-term adjustments, renewals, claims handling, and integrated insurance business accounting. By consolidating these functions into a single system, New Dawn Risk has eliminated redundant processes, reduced manual data handling, and gained access to powerful analytics capabilities that enable data-driven decision-making at every level. With Novidea’s out-of-the-box solution, implementation was completed in just eight months.
The implementation also includes the integration of Docomotion, a document generation tool recently acquired by Novidea, which automates the production of client documents and internal communications for New Dawn Risk. This will reduce administrative workloads and improve turnaround times, allowing teams to focus on strategic initiatives and client service delivery.
Constance Dyson, Chief Operating Officer at New Dawn Risk, said: “The Novidea platform will transform how we operate by providing invaluable insights and streamlining critical processes. This aligns with our strategic growth objectives, and equips the business with the tools needed to lead in an increasingly digital insurance environment, while delivering an enhanced client experience. Partnering with Novidea reflects our commitment to innovation and client-centric service.”
Yaniv Cohen, Novidea’s Chief Customer Officer stated: “We are delighted to be supporting New Dawn Risk with Novidea’s data-driven platform that will enable them to accelerate growth as they continue to streamline efficiencies and deliver a world-class customer experience.”
Novidea’s scalable architecture ensures that New Dawn Risk can expand its operations efficiently as business needs evolve, with flexibility to accommodate new legal entities, additional binders, and future integrations. With all teams in the organisation now operating within the platform, the company is positioned to enhance its market responsiveness, streamline back-office functions, and support continued international growth.
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