The recognition underscores the company’s continued momentum, partnering with 20 banks and credit unions in the past year
Hapax, the purpose-built AI platform transforming the financial services industry, has been named a Cool Vendor in the Gartner Cool Vendors in Agentic AI in Banking and Investments Services Report, by analysts Jasleen Kaur Sindhu, Sudarshana Bhattacharya and Jeff Casey. Gartner highlights vendors that are innovating in the use of AI agents for regulated industries such as banking and investment services.
Hapax is a native AI platform, enabling real-time regulatory compliance tracking and automation of critical workflows, such as customer data verification and policy documentation updates. With Gartner forecasting that 40% of organizations are expected to use AI agents to automate workflows and enhance decision-making by 2027, Hapax is positioned to help financial institutions adopt these technologies responsibly and at scale.
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“We’re proud to be named a Gartner Cool Vendor, as it underscores what we’ve always believed to be true: technology in the financial services industry has to align and adapt to how banks work to bring real value,” said Hank Seale, CEO at Hapax. “Banks and credit unions are under mounting pressure to modernize, yet solutions on the market require massive infrastructure rebuilds that institutions don’t have the resources or time to undertake. With Hapax, we’ve built a one-to-one, uniquely intelligent platform that encapsulates each individual bank’s knowledge and not only automates it, but also processes, learns and adapts. We’re excited about what we’ve built, but even more excited about what’s to come.”
The recognition comes during a period of rapid growth for Hapax. Over the past year of operation, the company has partnered with over 20 banks and credit unions, reflecting the rising demand for purpose-built AI in financial services. Hapax’s partners include midsize community banks and regional institutions with more than $70 billion in assets, highlighting the broad applicability of its platform across the industry.
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