Boston-based leader in digital bill payment recognized for real-world AI adoption and measurable customer impact
InvoiceCloud, a leading provider of digital billing and payment solutions, announced it was awarded the 2026 Artificial Intelligence Excellence Award in the Banking and Financial Services category for driving real AI innovation and solving meaningful problems for customers and those who rely on their technology. The award, presented by the Business Intelligence Group, specifically recognizes InvoiceCloud’s AI Report Generator, a tool that enables billers to create custom reports by typing simple, plain language prompts and receive complete, filterable reports in just seconds.
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“InvoiceCloud’s AI Report Generator demonstrates how embedded AI can make everyday business tools more accessible and efficient. By allowing staff to create reports using plain language rather than technical queries, the platform reduces reliance on specialized analysts and speeds up operational decision making,” commented a judge. “The strong customer adoption and measurable improvements in payment processing and operational efficiency highlight the practical value of applying AI to long-standing workflow challenges in utilities and public sector organizations.”
In addition, InvoiceCloud was commended for demonstrating a powerful use case for AI that is not replacing humans but is removing barriers to get the right information to humans faster.
“The best AI is the kind you don’t have to explain. It just makes the work easier. That’s the bar we’ve set for ourselves, and this award tells us we’re building to the right standard,” said Kevin O’Brien, CEO of InvoiceCloud.
Later this spring, InvoiceCloud will bring its AI playbook to life at Boston Tech Week 2026, the world’s largest decentralized tech conference, with an event on Thursday, May 28, from 4:00 pm – 6:30 pm. The tactical session and live demo, “The AI Pipeline Playbook: How Modern Sales Teams Build Pipeline Faster,” will explore how modern revenue teams are applying AI to pipeline generation today. Attendees will hear directly from operators, see a live AI workflow demo, and receive practical frameworks to apply immediately.
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