Aite Group, in partnership with the Mobile Payments Conference, recognizes innovative digital wallet providers leveraging best-in-class technology at an awards presentation during this year’s virtual conference, MPC 2020.
Aite Group has announced the winners of the 2020 Digital Wallet Innovations Awards. The awards, which will be presented virtually today during the Mobile Payments Conference, recognize innovation achieved by digital wallet providers that are changing the way that commerce is done.
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In its second year, the awards program honors industry leaders that identify and implement new products, capabilities, and levels of automation and effectiveness that remove friction and add value to the consumer and merchant commerce experience. They are the pathfinders in the digital payment space. The winners across the six categories are as follows:
Customer Experience: Afterpay
Merchant Experience: VELA
Product Design: Zeepay
Value-Added Services: DailyPay
Market Adoption: Comviva and Airtel Uganda
In addition to the categories, Aite Group has created an overall winner for the first time this year, and one of the five winning firms will receive that award. The overall winner will be announced during the Mobile Payments Conference.
The award winners and finalists were selected based on the following criteria, which were considered when scoring each entry:
- Level of innovation and competitive advantage
- Market needs
- Impact on customer experience
- Impact on customer operational efficiency
- Level of new revenue opportunity for the organization
- Impact on customer retention/new customer attraction
- Level of scalability across customer base
- Future roadmap
“We are delighted to recognize and celebrate innovation achieved by leading digital wallet providers,” said Thad Peterson, senior analyst at Aite Group. “Digital wallets are leading an explosion of innovation in the payment ecosystem, and it’s great to have an opportunity to recognize the leaders of this revolution.”
The winners were selected by a global panel of independent experts on digital payments and wallets. The identification of an Aite Group award winner or finalist is not an endorsement by Aite Group of any vendor, product, or service.
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