DualEntry, the agentic ERP, is making the case for a new enterprise software model where businesses would pay for work completed by AI agents rather than simply for the number of employees accessing an application.
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The shift, described as Agents as a Service (AaaS), challenges the per-seat pricing model that has defined much of enterprise software for the past two decades. While traditional ERP systems provide the tools finance teams use to perform accounting work, AI agents can take on tasks such as processing invoices, reconciling transactions, investigating discrepancies, and preparing journal entries for approval.
“SaaS was only ever competing for the software budget. Agents compete for the labor budget,” said Benedict Dohmen, co-founder of DualEntry.
The transition is already taking shape in customer support, where companies such as Intercom offer outcome-based pricing for AI agents alongside traditional software subscriptions. DualEntry sees a similar opportunity in finance, where businesses spend heavily on both ERP systems and the people required to operate them.
For accounting, however, completing work autonomously requires more than connecting an AI model to existing software. Agents need access to the full financial context behind transactions, while approvals, period locks, and audit trails must remain enforceable regardless of whether an action originates from an employee or an agent.
DualEntry’s approach places agents within the ERP’s financial architecture, allowing them to prepare accounting work while humans retain responsibility for approval and judgment.
The company points to customers including Slash, which manages $600 million in annual recurring revenue with a two-person finance team, and Graphite, which reduced its month-end close from 20 days to one, as examples of how modern ERP systems can support leaner financial operations.
The next generation of ERP will be measured less by how many people use the software and more by how much work it completes.
As Dohmen puts it, “SaaS gave every accountant a login. AaaS gives every accountant a team.”
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