Created by the founding CEO of PayPal and a former Capital One executive, One launched its new digital banking service that redesigns banking for modern life. It combines the technology and convenience of a digital bank with a full-suite of products that traditional banks offer. One was built to meet consumer needs today, especially for middle-income Americans.
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According to a new online survey commissioned by One and conducted by The Harris Poll, more than three in five (62%) Americans say traditional banks do not offer middle-income consumers the same quality of customer service as they do the wealthy. And nearly four in five (79%) Americans feel that the wealthy have access to more programs/offerings from traditional banks than middle-income consumers.
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“The traditional financial system hasn’t caught up to the realities of how people live today. In many middle-income families, couples are choosing not to merge finances, siblings are pooling money to care for aging parents, former spouses are co-parenting, and the list goes on,” said Brian Hamilton, Co-Founder and CEO of One. “Consumers have to stay on top of multiple banking and credit accounts, creating a lot of anxiety. We knew there could be a better way to bank, which is why we created One—banking that supports you and simplifies your finances, alleviating some of the stress that the fractured financial products market has forced upon us.”
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