New Heads of Small Business Banking, Consumer Lending and new Chief Marketing Officer bring deep experience to accelerate the Bank’s transformation
Santander Bank, N.A. announced the appointment of three key executives: Patrick Smith has been named Head of Small Business Banking, Giancarlo Marchesi has been named Head of Consumer Lending, and Jennifer Mathissen has been named Chief Marketing Officer. They will report to Head of Consumer and Business Banking Pierre Habis. The appointments are another important step in Santander Bank’s growth and transformation strategy.
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“Santander Bank is on a path toward growth through simplifying how we go to market and expanding our digital product offerings,” said Santander US and Santander Bank CEO Tim Wennes. “These leaders will bring a wealth of knowledge and experience to Santander and their talent will be invaluable as we execute against our strategy.”
“I want to welcome Patrick, Giancarlo and Jennifer to Santander,” said Habis. “They are subject matter experts in their fields and having their talent on the team will greatly accelerate the Bank’s transformation. We want to become closer to our customers, and these new leaders will help us build an operating model that matches our customer-first mindset.”
Head of Small Business Banking
Smith joined Santander Bank on October 5, based in Boston, as Head of Small Business Banking. He is responsible for developing the strategic direction, product pricing and portfolio management of the Small Business Banking division.
“Small businesses are the fabric of our economy, and we’re modernizing our banking model to better help small businesses prosper and to serve their holistic financial needs. Patrick will be integral to this transformation to become a premier small business bank,” said Habis.
Smith comes to Santander from KeyBank where he was Executive Vice President and Head of Commercial Digital. Prior to that, Smith was Executive Vice President of Financial Wellness and Consumer Strategy and was responsible for creating and executing the strategy to transform KeyBank’s consumer banking franchise through digital products, financial wellness programs and brand partnerships. He has more than 25 years of experience in the financial services industry. Smith earned a Bachelor of Science degree from Tuskegee University, his MBA from the University of Chicago, and a Master of Science in Information Technology Management from the University of Virginia.
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