Virtual Benefits Administrator (VBA), a proactive, leading edge healthcare software company, has teamed up with Reclaim Health, a healthcare financial wellness company, to optimize the member experience in health benefits enrollment through the use of data and analytics.
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“VBA was the natural choice for us as a partner. The configurable portal technology and intuitive mobile app design in VBAGateway works very well with our app and makes it easy for members to make informed, confident decisions about their healthcare.”
Through an integration of VBA’s member portal and mobile app VBA delivers a personalized user experience for each member’s benefit election process. Members are provided with recommendations tailored to their health benefits based on claim utilization, current benefits offering, demographics and other key factors, allowing them to better optimize their coverage and manage their healthcare spend.
“Open enrollment season is here and groups are looking for ways to improve their member experience,” said Michael Clayton, Chief Executive Officer of VBA. “Reclaim Health’s decision support solution helps members manage their healthcare journey from day one. We’re proud to offer Reclaim’s best in class solution to our VBAGateway clients.”
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In addition to selecting the best plan options for their needs, members are also provided a look at the financial impact of their selections. The app will make suggestions based on the member’s claims history alongside similar healthcare journeys in the database to provide instant analytics and produce more informed decisions by members.
“Data and analytics have revolutionized the way we make decisions in other industries and our goal was to do the same for benefits enrollment,” said Nataly Youssef, Chief Executive Officer of Reclaim Health. “VBA was the natural choice for us as a partner. The configurable portal technology and intuitive mobile app design in VBAGateway works very well with our app and makes it easy for members to make informed, confident decisions about their healthcare.”
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