Gateway Funnel Pros, a USA-based payment services and software provider focused on assisting ClickFunnels businesses, is doing something rarely seen in the payment-processing world – helping businesses maintain their merchant accounts, even when those merchant accounts are through a competitor.
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Alex Roy, who heads up Gateway Funnel Pros, does not think their focus on assisting Stripe merchant account customers should be a surprise. “Stripe payment processing is a terrific solution for many businesses. But, for years we have worked with merchants whose merchant accounts were either declined by, or shut down by, Stripe because of a high level of disputes. Disputes, or chargebacks, can be so damaging to businesses that we decided to work on putting together an inexpensive program that allows ClickFunnels users that process credit cards through Stripe to not only eliminate some of these disputes, but also to automate their responses and enhance their data.”
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ClickFunnels is a comprehensive marketing and website-building software suite that “funnels” website visitors through a set of steps designed to increase profitability. Founded in 2014 by internet entrepreneur Russell Brunson, ClickFunnels has allowed thousands of small businesses to launch and grow. For businesses that are not deemed “high-risk,” Stripe’s online payment processing is efficient and simple to use.
One challenge, not unique to Stripe, is the cost, risk, and workload associated with customers that dispute their transaction, sometimes erroneously or fraudulently.
“We originally sourced a chargeback mitigation and management program in order to help our merchant account clients that use ClickFunnels, “Alex explained. “We primarily work with high-risk businesses that are on Stripe’s prohibited list. Often these entrepreneurs have challenges mitigating and managing their chargebacks, so we launched a program to assist them.”
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