Demand for Digital Banking Driving Need for Safe and Seamless Sign-up Process
Credit Sesame, a credit wellness platform that includes one of the world’s fastest growing digital banking services, is working with Trulioo, the world’s leading global identity verification company, to help meet rapidly increasing demand for its services.
Read More: KIRA Announces New Investors, Partners, and Launch of Public Liquidity Auction
With 15 million members, Credit Sesame is on a mission to make financial freedom more accessible to consumers through credit wellness. In March 2020, the company introduced Sesame Cash, the first digital bank account where consumers can manage their cash and credit together, as another way to help its customers boost their credit scores. It has seen an exponential increase in demand since its launch, onboarding more than 200,000 new accounts after its first month. This, combined with a societal trend for digital banking services as a result of the COVID-19 pandemic, has accelerated the need for rapid, secure and seamless identity verification in business across a whole range of sectors.
Credit Sesame is using Trulioo GlobalGateway to perform identity verification checks on new customers registering for Sesame Cash, as a first step requirement for legal and regulatory compliance. Trulioo helps Credit Sesame to ensure that this process is effective and compliant, while being as fast and frictionless as possible.
Read More: Nasdaq Named to Dow Jones Sustainability Index for the Fifth Consecutive Year
“We prioritize legal and regulatory compliance while also trying to find innovative solutions that make the customer experience as seamless and fast as possible,” said Nicolas Dinh, Global Head of Operations at Credit Sesame. “We’ve put a lot of effort into digitizing and automating the onboarding process so that manual intervention is required as a fallback measure when it’s necessary.”
Steve Munford, CEO of Trulioo, said, “The way people bank has changed considerably in 2020, and as a result, there’s been an unprecedented volume of new customers turning to innovation-led digital financial services. We’re delighted to work with Credit Sesame as it scales its operations, ensuring that these new customers are protected against fraud and identity theft, while also enjoying a world-class digital experience based on speed and trust.”
Read More: MortgageHippo Integrates with Snapdocs to Simplify Digital Mortgage Experience for Borrowers
