Plnar, a leading virtual claims platform provider, and Verisk, a leading global provider of predictive analytics and decision-support solutions, today announced a new integration that uses artificial intelligence (AI) and augmented reality to enhance virtual claims adjusting, improve collaboration and shorten claims cycle times.
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Plnar’s AI- and augmented reality-powered technology now integrates seamlessly with Xactimate, a powerful and comprehensive claims-estimating solutions provided by Xactware, a Verisk business. Through this new integration, desk adjusters receive 3-D diagrams of loss sites that have been automatically created by Plnar using photos uploaded from onsite users’ smart devices. These highly detailed, interactive digital diagrams of interior structures automatically and seamlessly import into Xactimate to help adjusters quickly estimate repair costs without having to physically visit the loss site.
“Plnar combines the latest in AI and augmented reality with technology that is becoming available in every household: smart devices,” Plnar CEO Andy Greff said. “Plnar’s platform streamlines interior property claims for adjusters and claimants alike by enabling a self-service, digital claims process. By pairing Plnar with Verisk’s and Xactware’s leading claims estimating technology, desk adjusters can virtually be at loss sites within minutes of the first notice of loss, dramatically shortening cycle times and providing policyholders with first-class claims service.”
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From within Xactimate, adjusters can quickly initiate Plnar projects. An individual onsite then receives a link to download Plnar Snap. Then, they upload photos of the loss site. Plnar then generates a highly detailed digital rendering of the loss site, complete with measurements of walls and floors, that imports seamlessly into Xactimate.
“Xactware and Verisk solutions seamlessly connect property insurers to many of the products and services they use on a daily basis to help them work faster and more effectively than ever before,” Xactware President Mike Fulton said. “Now more than ever, it is critical for property professionals to be able to scope and handle claims virtually, improving both efficiency and the customer experience.”
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