New partnership to optimize payments and communications for hundreds of lenders and loan servicers and their customers
Payix, a nationwide leader in borrower-facing collections and communications tools, is proud to announce its new partnership with LoanPro, a SaaS-based loan servicing, management, and collections software company that empowers tech-forward lenders through automation and data visibility.
“We are thrilled to be partnering with a first class organization like LoanPro. Their highly configurable loan management system is top notch and has unique synergies with our white-labeled, borrower-facing software and payment processing platform. The integration will not only benefit the 600+ current LoanPro customers, but also bring a complete, end-to-end product offering to the lender market,” Payix COO and Co-Founder Preston Cecil said.
The new partnership affords all LoanPro clients a custom white-labeled, natively integrated suite of borrower-facing tools designed to improve the way lenders and loan servicers collect payments. The Payix omnichannel suite includes an iOS and Android mobile app, a borrower web portal, a text pay solution, and a unique IVR (Interactive Voice Response) tool. By using Payix white-labeled payments software, LoanPro clients can quickly deploy a custom, integrated payments and communications channel for their agents and borrowers.
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Lloyd Roberts, LoanPro Co-Founder and CRO, commented on the partnership, “Because of the pandemic, borrowers are accustomed to, and almost demand an enhanced customer experience with digital payment. By combining LoanPro’s nextgen LMS with Payix’s suite of borrower payment & communication channels, this demand is met, and our lenders are better served so that they can better solve the problems their borrowers are actually looking to have solved. We look forward to this new partnership with Payix and all that we will accomplish together to truly better serve our lender partners.”
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LoanPro is a powerful platform preferred by more than 600 innovative loan providers, including Best Egg, Access Financial, Jackson Hewitt, Medallion Bank, Fundbox, and more.
The Payix omnichannel tool suite was built by industry leaders in lending who have perfected the agent/borrower collections experience with self-service payments tools that natively integrate into the LoanPro system. For example, within the LoanPro agent view, the Payix integration allows lenders to create one-time and recurring payments for borrowers. And when any action is performed within LoanPro, it’s instantly reflected in borrower-facing Payix tools, so all payments and communications stay in sync across the two platforms.
Additionally, the Payix borrower suite features a lender-branded mobile app available for iOS and Android, IVR phone pay, text pay functionality, a branded borrower web portal, and API sharing for lenders wanting to build their own borrower experience. Any payment or communication initiated within the Payix tools suite instantly records back into the LoanPro system waterfall for a real-time, integrated experience.
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