Digital Payments News

Visa Study Finds Digital Payments Are the Preferred Way in the US to Send Money Abroad

Visa Study Finds Digital Payments Are the Preferred Way in the US to Send Money Abroad

Nearly one-quarter of surveyed U.S. adults have sent money to family and friends internationally

Consumers are increasingly turning to digital payments to send money to family and friends around the world to help out financially or celebrate special occasions, according to a new Visa survey. Almost a quarter (23%) of surveyed U.S. adults have sent money from the U.S. to another country and nearly two-thirds (65%) of those remittance users plan to send money to another country to celebrate the holiday season this year1. The new Visa data highlights growing digital adoption to improve daily lives in the global payments ecosystem. Digital remittances are the preferred method, with digital-only transactions already being the most popular and a majority (59%) of the remittance users surveyed saying they have sent or plan to send money using digital-only platforms.

“With Visa Direct, we’re simplifying and accelerating the process of sending funds back home, ultimately helping to improve the lives of migrant workers across the globe.”

“Throughout my career I have emigrated to several countries for job opportunities, and sending money home to El Salvador was always a complex and frustrating process – but there was never a better way,” said Ruben Salazar, Global Head of Visa Direct. “As cross-border money transfers become increasingly digital, we built Visa Direct which connects 5 billion cards and bank accounts in 200 geographies and 160 currencies to help drastically simplify and accelerate the process of sending funds back home and ultimately improve the lives of migrant workers across the globe.”

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The payments that adults in the U.S. send internationally to help support their families in other countries are known as remittances. Globally, it is estimated that 800 million people receive money from family or friends to pay for food, utilities and education.2 Yet historically, sending money home has been a fragmented, costly and slow experience that left senders unsure of when and if money would be delivered.

Now, digital transformation is removing physical barriers of traveling to a location to receive money and simplifying how people move money internationally.

Payments innovation simplifies money movement that can uplift lives

Harnessing the power of Visa’s vast network, Visa solutions help move money quickly and securely. In partnership with global remitters, Visa Direct enables digital remittances by simplifying cross-border payments around the globe, helping create new opportunities for financial inclusion and wealth building.

Visa continuously strives to create more ways for everyone, everywhere to participate in the global economy. As the trusted engine of commerce, Visa has a powerful ecosystem of partners and suite of products that help enable financial institutions, fintechs, governments and more to disburse funds in real-time3, delivering immediate value and unlocking new opportunities through digitization to communities around the world.

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Visa Study Highlights Digital Trend

Visa conducted a U.S. study4 exploring the reasons and ways people send money across borders, with key insights emerging on the modernization of moving money internationally:

  • U.S. adults send money for a happy holiday, and to extend a helping hand. According to the Visa study, more than half (51%) of surveyed U.S. adults who send money to families internationally to celebrate the holiday season plan to send money within the next month. Year-round, the top reasons for sending money abroad are to help someone unexpectedly in need (46%) or for holiday gifts (31%) and other special occasions (32%). Still, about one-third (29%) of surveyed people say they regularly send money to support friends or family in other countries.
  • Digital-only transactions are the most popular way to send money. The majority (59%) of surveyed people who send money abroad plan to use a purely digital platform, although 41% have used or plan to use a digital method that requires them to go to a physical location such as a bank. Looking ahead, 39% say their use of digital money transfers will increase.
  • Sending money digitally offers speed, convenience and peace of mind. Surveyed U.S. adults who use digital remittances cite a range of benefits – from making it easier to send money to other countries (40%) to ensuring their money will be sent safely, privately and quickly (36%). 44% of surveyed digital remittance users say their friends and family members received their money “immediately or almost immediately” while nearly half (47%) of those who sent checks or money orders said it could take anywhere from two days to over two weeks for people to access the funds.

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[To share your insights with us, please write to sghosh@martechseries.com

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