John Yee joins from Aras Corporation, and his success with start-ups and Fortune 500 companies will be key as Totango scales and continues to democratize Customer Success
Totango, Inc., the customer success (CS) leader in leveraging data to orchestrate and transform revenue experiences, has tapped John Yee as its Chief Financial Officer. Yee joins from Aras Corporation, where he led the finance team through $110M in funding, as well as its acquisition by a private equity firm in April 2021. Totango will rely on Yee’s experience establishing and directing key business and financial processes as it continues its hyper-growth trajectory.
“As the pioneer of customer success technology this is truly an unprecedented time of growth in the industry,” said Guy Nirpaz, Founder and CEO of Totango. “Having been at the forefront of the shift in how companies relate to their customers, we will continue to raise the bar in helping businesses deliver and optimize customer experiences and we are excited to partner with John as we do so.”
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With over 30 years of finance and accounting experience, Yee most recently led financial strategy, accounting and reporting, budgeting, financial planning & analysis, and legal function as Chief Financial Officer of Aras Corporation, an enterprise software company. During his tenure at Aras, Yee supported the company’s growth from 150 employees to over 650 employees funded by a $40 million investment led by Silver Lake in 2017 and a $70 million investment led by Goldman Sachs in 2018. In April 2021, Aras was acquired by a private equity firm at a very high valuation. Previously, John held senior financial roles in various companies, from pre-revenue start-up ventures to a billion-dollar publicly-traded company. He began his career as an auditor for Deloitte & Touche, LLP.
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“One of the most exciting parts of joining Totango is the chance to be a catalyst for transforming how customers and service providers cultivate positive relationships,” Yee said. “With Totango leading the charge to democratize CS, I’m thrilled and honored to join the leading experts and innovators in CS and expand upon the company’s tremendous growth opportunity fueled by Great Hill Partner’s recent investment in the company.”
The CFO appointment comes less than two weeks before Totango and senior customer success leaders come together in Carmel, California at its Global Executive Forum, which is part of the Totango Customer Success Summit series.
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