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Data from MRI Software Reveals Impacts Of COVID-19 on U.S. Multifamily Market

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Report comparing Feb-April 2020 with Feb-April 2019 uncovers notable trends in leasing, operations, and renter behavior

The COVID-19 crisis has prompted substantial changes to leasing activity, operations, and renter behavior within the U.S. multifamily market, according to a new report fromMRI Software (“MRI”), a global leader in real estate software solutions.

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The report, which compares data from more than one million active units (a subset of the total units managed by MRI clients) in February-April 2020 and February-April 2019, illuminates significant effects of the crisis, such as reductions in demand and pricing and a rise in concessions.

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Key findings, which will be discussed in a webinar at 2 p.m. EDT today, include:

  • Less demand, less turnover: a 4% increase in renewals and a 15% reduction in vacancy rates between March 15-April 31, 2020 compared to the same period in 2019.  Furthermore, new rental applications decreased 29% from March 22 to April 19, 2020, before improving but remaining 11% below prior year levels at the end of April.
  • Lower prices:  pricing for new 12-month leases decreased 2% in April 2020 compared to the previous month, while landlord concession volume increased by 53% year over year.
  • Longer leases: A 3% increase in 12-month leases in April 2020 compared to April 2019.
  • A shift to online payments:  A 12% increase in electronic payment volume in April 2020 compared to February 2020.
  • Fewer service requests:  A 56% decrease in resident service requests in April 2020 compared to the prior rolling 12-month average.

MRI’s Market Insights team is also collaborating with the National Multifamily Housing Council on its Rent Payment Tracker.  The most recent report showed a decrease of less than 2% in the rental payment rate during May 1-6, 2020 compared to May 1-6, 2019.

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