NICE Actimize’s Agentic AI harnesses advanced Machine Learning, NLP, and GenAI to automate processes and engage human oversight when essential
NICE Actimize, a NICE business, announced the availability of the next generation X-Sight ActOne which expands upon the robust and open architecture of X-Sight with Agentic AI capabilities that are foundational to transforming fraud and financial crime prevention programs. The Agentic AI capabilities orchestrate all fraud and financial crime prevention workflows on a single platform. X-Sight ActOne delivers a step change in the efficiency of financial crime prevention programs, transforming current analysis to be predictive, proactive, and automated.
Leveraging access to billions of financial transactions daily and an unmatched global perspective on confirmed fraud, money laundering, and trading misconduct, NICE Actimize’s Agentic AI capabilities deliver analytic precision and investigator efficiency while supporting compliance with data privacy regulations through robust encryption, access controls, and role-based permissions.
The latest Agentic AI capabilities are now available via X-Sight ActOne’s InvestigateAI which has the ability to understand financial institutions policies and procedures guidelines, the reasoning to recognize the context of an investigation and the agency to determine what data, data sources and Actimize-curated risk signals to leverage for accurate and fast decisioning. Investigate AI currently reduces investigation time by 50% or more.
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Other capabilities of embedded Agentic-AI include:
- Applying natural language processing (NLP) on a financial institution’s policy and procedures to autonomously craft an investigation plan.
- Reasoning to understand the context of an investigation and execute upon the plan.
- Agency to inject real-time data including transactional data, CRM, and external sources.
- Learning capabilities to become even more effective with continued use.
- Ability to be trained to act upon many tasks and reverse prompt to engage humans when necessary.
- Explainability of AI insights and actions needed for full transparency and confidence for analysts and auditors.
“NICE Actimize’s Agentic AI significantly enriches our X-Sight platform and our portfolio of solutions delivering exceptional value throughout the financial crime ecosystem. By harnessing advanced Machine Learning, NLP, and GenAI, X-Sight ActOne automates processes, engaging human oversight only when essential. This empowers financial institutions to scale operations and realize transformative cost and labor efficiencies,” stated Craig Costigan, CEO, NICE Actimize.
“As criminal sophistication and regulatory demands intensify, financial services firms must strive to transform their financial crime operations and embrace technologies that drive both efficiency and effectiveness,” noted Chuck Subrt, Head of Fraud & AML at Datos Insights. “Technologies such as NICE Actimize’s Agentic AI enable organizations to move beyond traditional approaches and empower their investigators to focus on what they do best – apply human judgement to analysis and complex decision-making.”
The X-Sight ActOne platform was developed for trust and transparency. Equipped with AI and advanced analytics, the platform delivers outcomes and empowers investigators with the intelligence required for swift, accurate, and efficient investigations. Every AI insight is traceable to its underlying data points, and all actions are accessible to users and auditors providing a clear rationale for each decision.
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