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Clover Online Ordering Helps Restaurants Connect with Customers and Optimize their Business

Clover Online Ordering Helps Restaurants Connect with Customers and Optimize their Business

Restaurants can accept orders via a Clover-powered web page or the Clover app and streamline operations with the Clover platform

Restaurants can connect with customers, simplify the management and fulfillment of online orders, and better optimize their business with Clover Online Ordering, the latest feature added to the market-leading Clover point-of-sale platform from Fiserv, a leading provider of financial technology solutions.

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“As it did for all food and drink establishments, the COVID-19 crisis put us in a position to sink or swim. Almost overnight, we had to embrace a new way of doing business”

As restaurants across the country have closed dining rooms in the face of COVID-19, they have shifted to take-out, pick-up and delivery models, creating a heightened need for an online presence and digital ordering capabilities. In response, the launch of Clover Online Ordering was accelerated to enable restaurants that utilize the Clover point-of-sale platform to receive and process orders for pick-up from wherever customers are searching for dining options, including the restaurant’s website or the Clover app.

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Within three weeks of its availability, Clover Online Ordering is already in use at more than 1,500 restaurants, including Teapop, a tea bar and art gallery in North Hollywood, California.

“As it did for all food and drink establishments, the COVID-19 crisis put us in a position to sink or swim. Almost overnight, we had to embrace a new way of doing business,” said Arlene Yuan, owner of Teapop. “Within hours of setting up Clover Online Ordering, customers were placing their orders on the Teapop website or through the Clover app. We can fulfill orders immediately, and customers can pick up within 10 minutes. I am very grateful to have the Clover platform because it has helped me keep my business open and my full staff on payroll during this challenging time.”

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