Washington-based community bank partners with Q2 to deliver a seamless digital banking and wealth management experience for its clients
Q2 Holdings, Inc., a leading provider of digital transformation solutions for banking and lending, today announced that Community First Bank of Kennewick, Washington chose Q2’s best-of-breed platform to deliver a unified digital banking and wealth management experience for its clients.
“We are excited to partner with Community First Bank to deliver a seamless digital banking and wealth management experience”
Community First Bank, located in Kennewick, Washington, specializes in business and consumer banking services. For more than 20 years, Community First Bank has provided financial expertise to business owners and the local community. Wealth management is a big part of Community First Bank’s organization and they have long operated on a separate banking system and separate wealth management system. A key strategic initiative that the bank is trying to accomplish is to provide its clients with a ‘single pane of glass’ to seamlessly access all of their accounts in one place.
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“Traditionally, the relationship that bankers used to have with their clients was sitting across the desk or visiting them at their business. But the world is changing with the impact of digital technology. We now need to be able to provide services virtually with the same, or as close to the same, kind of relationship that we have when we’re working with our clients face to face,” said Jim Arneson, chief operating officer of Community First Bank. “So, we needed a partner that was flexible, who didn’t shy away from being able to add extra services and other functionality to the digital banking platform, to enable us to provide that personalized service. We chose Q2 not just because they are the early pioneers and frontrunners of digital banking, but they were also developing new innovative features and approaches at a rapid pace, which is very exciting to us. We look forward to a long and profitable relationship with Q2.”
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“We are excited to partner with Community First Bank to deliver a seamless digital banking and wealth management experience,” said Matt Flake, Q2 CEO. “Community First Bank’s mantra is to be their clients’ financial partner for life. Since the day Community First Bank was founded in 1997, they have made a positive difference in the community and continue to build trust with local businesses and community partners. We’re committed to helping Community First Bank use technology across their business to better serve their clients in an increasingly digital world.”
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