nCino’s single platform to provide premier member experience by increasing transparency, producing a best-in-class workflow
nCino, Inc., a pioneer in cloud banking and digital transformation solutions for the global financial services industry, announced that Calgary’s connectFirst Credit Union (connectFirst) will deploy the nCino Bank Operating System across multiple lines of business including nCino’s Commercial, Retail and Deposit Account Opening Solutions. The $4.6 billion-asset (CAD $5.9B) Canadian institution will move its business to a single, digital platform, which members can access anytime, anywhere. The execution of the cloud-first transformation will be led by Deloitte Canada, leveraging its nCino expertise and proven track record of helping financial institutions optimize and digitize their processes.
“We want Albertans to bank on a brighter future with us. We want them to know we understand them and that we want to help. We’re focused on providing customizable experiences for our members that meet the unique needs of all Albertans. Our partnership with nCino will be the next critical step on that digital transformational journey,” said Wellington Holbrook, CEO at connectFirst. “We’re building a credit union for the 2020’s, and nCino will support us to reimagine the services we can bring to our members through investments in our digital platforms. It’s an exciting time to be at connectFirst as we continue to invest in our members’ financial futures.”
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connectFirst has been innovating all areas of its business to transform its digital banking infrastructure and technology. The nCino platform will provide a 360-degree client view and reporting capabilities that will enable the institution to break down internal business line silos and have greater visibility into the entire relationship with its commercial and retail clients. Deploying the nCino solution will also help connectFirst significantly reduce the time required to open new memberships and new accounts by incorporating automation and analytics into the process.
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“connectFirst is committed to putting their members first and have proved it time and time again by investing back into their digital offerings,” said Cam Sterrett, SVP of EMEA & Canada Banking at nCino. “By bringing together multiple lines of business on a single end-to-end, cloud-based platform, we’re eager to see the value that the nCino platform can bring to the institution.”
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