Leading Austin-Based Fintech Company Explores How Technology Is Reshaping The Legal Industry
AffiniPay, a leader in legal practice management software, integrated payments, and embedded fintech solutions for professionals, has announced the release of its 2025 Legal Industry Report, offering insights into the rapid evolution and innovation within the legal industry. This year’s report highlights key trends around the adoption of emerging technologies, including Generative AI, the growing importance of financial wellness, and the evolving dynamics of remote and hybrid legal work post-pandemic.
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“It’s always inspiring to see how legal professionals are adopting technology and leveraging it to enhance their practice”
The report shares results of AffiniPay’s annual survey of over 2,800 legal professionals and is authored by AffiniPay’s own Niki Black, who, after a decade practicing law, now bridges technology and legal practice at AffiniPay, sharing industry insights internally and educating lawyers on tech-driven efficiencies. The report explores legal professionals’ experiences with AI adoption, ethical and practical challenges of new technology, efficiency-boosting tools, remote work trends, and the impact of online billing on profitability and productivity. The findings offer a clear snapshot of the industry’s current technology landscape and the trends shaping its future, including:
- AI Adoption in Law Firms is at an Inflection Point – While individual generative AI usage among individual legal professionals is increasing (31% in 2024 vs. 27% in 2023), firm-wide adoption of legal-specific generative AI tools has been slower, with many still in the exploratory phase. However, 29% of firms not yet using AI plan to adopt it by the fall of 2025.
- Focus on Driving Profitability and Efficiency – Firms using automated time tracking, billing, and online payments are seeing significant benefits, with 59% collecting significantly more fees through online payments and 36% saving 1–5 hours per month using payroll and accounting software.
- Generative AI’s Business Impact Beyond Legal Work – AI is being leveraged beyond legal research, with 54% using it for drafting correspondence, 47% for brainstorming, and 46% for general research. AI is also enhancing financial decision-making and workflow automation.
- Remote Work is the Norm, But Security Concerns Persist – 76% of legal organizations have adopted cloud-based remote working tools, but firms remain concerned about cybersecurity (61%) and data privacy (65%), highlighting the balance between flexibility and risk. The most commonly adopted tools included video conferencing (79%), e-signature (78%), and e-filing (76%).
“It’s always inspiring to see how legal professionals are adopting technology and leveraging it to enhance their practice,” said Niki Black, Principal Legal Insight Strategist at AffiniPay. “This year’s report offers a powerful glimpse into the legal industry’s future, and I’m thrilled to share the valuable data and market trends we’ve uncovered.”
Generative AI tools are transforming everyday legal tasks and changing law firms’ operations. The report highlights how legal professionals embrace online solutions to streamline workflows, improve productivity, and reduce manual workloads, allowing them to spend more time on legal practice. AffiniPay continues to lead innovation in the space, recently announcing AffiniPay IQ bringing AI capabilities to MyCase and Docketwise. MyCase Document Summaries helps firms save time by generating concise summaries of key document points, while MyCase Text Editing improves clarity by suggesting rewording and refining tone. Docketwise IQ Text Editing enhances written communications, offering AI-driven options for adjusting style, tone, or organizing notes. Looking ahead, LawPay and CASEpeer IQ are set to launch later this year, further expanding AffiniPay’s AI-powered tools designed to support operational growth in law firms.
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