New portal will give customers enhanced options to securely pay bills electronically
Georgia Farm Bureau Insurance has selected InvoiceCloud, an EngageSmart, utilizing InvoiceCloud’s solution for online bill payment services, to launch an enhanced online billing and payment system for members of Georgia Farm Bureau. The new online payment portal launched on April 2.
“The convenience and sophisticated payment options that come with InvoiceCloud give our members the options, intuitive experience, and peace of mind they’ve come to expect as part of a larger organization designed to improve the lives of our members.”
With InvoiceCloud, Georgia Farm Bureau Insurance continues to offer online payment and digital account management, but with far more options and a better user experience for its customers. The organization’s 250,000 members can now pay online via Apple Pay, Google Pay, and Pay by Text in addition to credit card, check, or Pay by Phone. PayPal and Venmo options will soon be added. By simply entering their Farm Bureau member number, policy number, or account number, members can also make one-time payments without having to remember a password. InvoiceCloud’s intuitive and convenient portal also allows Farm Bureau employees to spend more time working face-to-face with members on critical issues and needs.
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Georgia Farm Bureau Insurance was created in 1958 by Georgia Farm Bureau, the state’s largest agriculture-based membership organization whose mission is to advocate for Georgia’s farm families and for a strong agriculture industry. The organization has offices in all but one of Georgia’s 159 counties and has grown over the years to provide home, auto, and life insurance to Georgians across the state. Members are not just farmers: they are as diverse as the state itself. You don’t have to be a farmer to have Georgia Farm Bureau insurance, but you must be a member of Georgia Farm Bureau to gain access to Georgia Farm Bureau Insurance products. Annual membership is just $35 per year and goes towards efforts in your county to support farmers, environmental stewardship, and education.
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“Our members rely on us as partners in everything that they do, so it’s essential that every interaction we have with them, be it in-person or via automated means, be as personable and pleasant as possible,” said Georgia Farm Bureau Insurance General Manager George Monk. “The convenience and sophisticated payment options that come with InvoiceCloud give our members the options, intuitive experience, and peace of mind they’ve come to expect as part of a larger organization designed to improve the lives of our members.”
With InvoiceCloud, Georgia Farm Bureau Insurance members are able to enroll in paperless billing and can now also opt in to email, text, calendar, and phone reminders for when a bill is due. As an added benefit to its membership base, Georgia Farm Bureau Insurance will continue absorbing convenience fees for online payments to ensure digital account management and online payment options remain free to all members.
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