Availity’s customers gain a more robust, full-service digital revenue cycle solution, including RevSpring’s billing engagement and merchant services
RevSpring, the leading provider of healthcare engagement and payment solutions, and Availity, the nation’s largest payer, provider and partner network, announced a significant expansion of their long-time partnership. RevSpring’s market leading PersonaPay patient payments portal—awarded Best in KLAS® for Patient Financial Engagement—and merchant services are now integrated with Availity Essentials Pro™ revenue cycle management solution. Availity customers gain streamlined access to a more robust, full-service solution to drive increased payments, faster and more efficient patient payments and processing, and, ultimately, higher return on investment.
PersonaPay facilitates built-in intelligence to empower patients to pay precisely what they can, when they should from anywhere. It automatically personalizes payment options, such as pay in full, payment plans, financial assistance or patient financing to fit each patient’s individual need and ability to pay. Once a payment is made, RevSpring’s Merchant Services then seamlessly processes and creates reconciliation reporting that cuts manual reconciliation in half and eliminates the need for multiple vendors to process any payments from a RevSpring payment solution.
Read More on Fintech : Catching the New Wave of AI-Driven Fraudsters with Data Science
“RevSpring and Availity have successfully partnered to deliver value to providers and their patients for more than a decade. Integrating our respective proven technology solutions is a logical next step, ensuring Availity customers remain on the leading edge of revenue cycle management while delighting patients with payment options that fit their individual preferences and situations,” said RevSpring CEO Scott MacKenzie.
“This integration is a game changer for our customers because it enhances our current platform and the full revenue cycle solution we offer,” said Availity CEO Russ Thomas. “The expanded functionality gained with PersonaPay means our Availity Essentials Pro customers can meet patients where they are, while increasing the ease and convenience of making payments. We know from our long experience working with RevSpring that our customers will receive excellent support as they use the RevSpring payment solution going forward.”
Availity Essentials Pro serves over 3.4 million providers across hospitals, health systems, and group practices. The solution addresses critical healthcare revenue cycle pain points with features like pre-service denial management, post-service claims management, and streamlined vendor interactions. It offers advanced tools for claim edits, AI-enabled predictive editing, and remittance solutions, enhancing data quality and reducing errors. The platform also provides real-time eligibility verification, patient engagement tools, and robust analytics for informed decision-making.
Healthcare payments are more convenient and cost-effective with RevSpring’s industry leading billing and engagement technology solutions—including accepting modern payment methods like Apple Pay® and Google Pay™—as well as automated inbound payments using Interactive Voice Response (IVR) and Text-to-Pay, which allows patients to pay anywhere from their phone with just a few clicks. Customer service and front-line staff are also empowered to securely take Deviceless Payments over the phone and in person alleviating the need for direct access to private patient credit card or banking information.
Catch more Fintech Insights : How Gen Z’s New Demands and Behaviours Will Influence the Future of Fintech and the Payments Industry
[To share your insights with us, please write to psen@itechseries.com ]
