Seamless integration enables providers using Veradigm Practice Management (formerly Allscripts Practice Management) to accept and post payments within existing workflows
Sphere, a leading provider of end-to-end integrated healthcare payments and security software, announced that its TrustCommerce platform is now integrated with the Veradigm Practice Management solution.
TrustCommerce’s integration with Veradigm Practice Management (formerly Allscripts Practice Management) enables providers to accept and post patient payments in real-time within existing practice management workflows, minimizing disruptions to staff and boosting efficiency. TrustCommerce is also integrated with the Veradigm® FollowMyHealth (formerly FollowMyHealth) patient portal.
Together, the solution delivers:
- Improved staff efficiency –All payments taken via Sphere are automatically applied to the patient’s account, saving staff time and speeding check-ins and phone calls.
- Reduced errors – Automated posting helps avoid data entry errors, the application of wrong payment amounts, and incorrect patient charges.
- Industry leading security and compliance practices – All payments taken via Sphere use encrypted devices, meaning sensitive card data never touches the provider’s network.
- High-quality support – For nearly a decade, Sphere and Veradigm® have worked together to deliver integrated payment solutions and to support clients through contracting, implementation, and on-going customer support.
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TrustCommerce is an end-to-end patient payments platform that provides health systems with broad payment acceptance functionality, elite-level security, and expert support throughout the payments lifecycle. The platform delivers flexibility to providers, with payment functionality centralized across a wide range of applications, including front desk, back office, online, kiosk, interactive voice response, retail, parking, pharmacy, and more.
The Veradigm® Practice Management solution helps providers enhance financial and operational performance through greater scheduling efficiency, improved reimbursement, secure data access, and minimized claim errors.
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“We are excited to extend our relationship with Sphere to include integrated payments within the Veradigm® Practice Management application,” said Sandi Soucy, Vice President, Solutions Management for Veradigm® Practice Management. “Our joint clients have experienced improved collections through the FollowMyHealth integration, and this new offering provides a comprehensive patient financial experience solution across the patient journey while automating manual tasks for provider staff.”
“With deep expertise and industry experience in healthcare, Sphere is dedicated to streamlining the payments process to increase convenience and ease-of-use for patients and providers,” said Anthony Lucatuorto, President, Sphere. “We are pleased to broaden our existing relationship with Veradigm® and work together with our customers to elevate their practices’ security, productivity, and performance.”
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