Solution accelerated by Guidewire makes payment process more convenient for agents, policyholders
One Inc, the leading digital payments network for the insurance industry, announced that Union Mutual, a Vermont-based personal and commercial insurance company, has selected the One Inc Digital Payments Platform to provide both inbound and outbound digital payments. This is part of an overall effort to streamline and transform the carrier’s customer experience. The integration, which is to be deployed with the Guidewire InsuranceNow All-in-One, cloud-based system, will enable Union Mutual and its users to accept and disburse payments using both ClaimsPay® and PremiumPay® products from One Inc.
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First established in 1874, Union Mutual Companies have been a quality insurance provider for nearly 150 years. From what started as a fire insurance company in Vermont, the carrier has expanded regionally with several personal and commercial product lines available. Union Mutual will continue to focus on maintaining long-term relationships with its policyholders and agents.
The partnership with One Inc will further reinforce Union Mutual’s position in the competitive regional market and harmonize their payments infrastructure, making payment processes a more cohesive and seamless experience for both inbound and outbound digital payments.
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“Our integration with One Inc’s suite of payments products will now build a strong digital infrastructure for Union Mutual to deploy next-generation technology,” said Jennifer Galfetti, CFO and Treasurer at Union Mutual. “Union Mutual is fully committed to using innovative solutions to monitor and improve the customer experience. Leveraging the One Inc Digital Payments Platform will help us take another step into modernizing and strengthening our customer relationships and experiences at all stages of the payments process.”
“Union Mutual is embracing innovation, and One Inc’s Digital Payments Platform, delivered via Guidewire, is a crucial tool to help digitize its payments system,” said Ian Drysdale, Chief Executive Officer at One Inc. “We are honored that Union Mutual has chosen our best-in-class payments platform to help their team stay at the forefront of innovation for insurers.”
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