New offering simplifies card and ACH payment collections, supports 135+ currencies, and enables well-connected financial workflows
Zoho Corporation, a global technology company, today launched Zoho Payments, a unified payment solution that helps businesses collect payments online using multiple payment methods like cards and ACH. The solution offers native payments capabilities within Zoho, enabling businesses to manage payments directly within their existing financial workflows.
“As digital payments become the default preference for everything from online purchases to subscription services, businesses need a payment solution that not only offers flexibility, but is also tightly connected to their financial operations,” says Raju Vegesna, Chief Evangelist at Zoho. “Zoho Payments closes this gap by natively connecting with our ecosystem, enabling seamless collections across different use cases. Our solution provides businesses with better authorization rates, strong risk management, automated reconciliation, and helps minimize losses from fraud and chargebacks, delivering real operational value as payment volumes grow.”
With studies showing that nearly 87% of transactions now cashless and 81% of U.S. consumers preferring to pay by card, businesses need payment systems that can keep pace. Relying on disconnected tools often leads to delays, errors in reconciliation, and disrupted financial workflows. Zoho Payments addresses this gap by offering a secure, deeply connected alternative, allowing businesses to centralize their payment operations.
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“Our transportation company has used third-party payment portals before, but they came with extra logins and separate integrations that didn’t fit smoothly into our workflow. It made sense for us to try Zoho Payments since we were already using Zoho Books,” says James Martin, Founder and CEO of Keystone Transport Services. “The integration was seamless. Its automation capabilities ensured that there were minimal interventions by our teams, significantly reducing the required overhead for onboarding and managing new customers. Now, one person can easily accomplish over 100 times the work as before.”
Core Capabilities
Zoho Payments helps businesses accept card payments in over 135 currencies and ACH payments for transactions within the U.S. The payment solution works out-of-the-box with Zoho’s apps from finance and operations, sales and marketing, low-code, and collaboration platforms. Businesses can also connect to any third-party systems via APIs to collect payments.
Payments can be accepted through various connected workflows, such as sending invoices or payment links to customers, creating hosted payment pages for one-time or recurring payments, or collecting payments via an e-commerce store. This level of flexibility allows businesses to offer seamless payment experiences to their customers while benefiting from faster settlements and customized payout scheduling.
“The integration of embedded payment capabilities within finance applications represents a significant leap forward. Moving beyond basic invoicing, these features streamline the entire payment lifecycle, accelerating cash flow and reducing administrative burdens. This evolution transforms finance platforms into more agile and responsive financial management tools,” says Kevin Permenter, Research Director, Financial Applications at IDC. “Zoho has made a major investment in infusing their powerful finance platform with payment management capabilities and services. I expect the market will be extremely receptive of Zoho’s most recent payment additions.”
Zoho Payments is PCI DSS Level 1 compliant. The application offers significant advantages that strengthen financial processes and operational efficiency. It helps businesses improve their payments success rates, boosting top-line revenue, while fraud protection reduces chargebacks, positively impacting their bottom-line performance. With automated reconciliation, finance teams can reduce the amount of time spent on manual tasks and avoid any resulting errors.
The platform is highly scalable, providing the reliability that businesses need as their transaction volumes grow. Moreover, businesses can get better visibility on their payment transactions, payouts, refunds, payment failures, and account summaries, creating insights into cash flow, payment trends, and operational bottlenecks.
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