Sanibel Captiva Community Bank Strengthens Local Commitment with Jack Henry

$1B bank to modernize systems, streamline operations, and enhance customer experience

Jack Henry announced that Sanibel Captiva Community Bank (SanCap Bank) has selected Jack Henry to modernize its technology, streamline operations, and support its enduring commitment to the communities it serves.

Founded in 2003 on Sanibel, Florida, SanCap Bank recently surpassed $1 billion in total assets. The locally owned bank focuses on personal and business banking, residential and commercial lending, serving both retail and commercial clients across Southwest Florida. SanCap Bank is highly successful due to its strong community ties; the bank has one of the highest returns on equity among Florida banks while maintaining strong capital and low risk. SanCap Bank has proven to be a reliable anchor through periods of rapid local growth and the challenges brought on by major hurricanes. Today, the bank is continuing to expand to meet the demand for local banking. Its next location will open on Fort Myers Beach – a barrier island without a bank since 2022 – bringing essential financial services back to the community.

SanCap Bank is transitioning to Jack Henry’s configurable core processing platform, which will help the bank streamline operations, automate workflows, and enhance service consistency while giving employees more time to focus on customers. Jack Henry’s open ecosystem will allow the bank to maintain seamless integrations with key third-party technology providers, while advanced digital capabilities will help meet evolving customer expectations and keep the bank competitive.

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“What truly sets us apart is that we intend to be here forever,” said John Wright, Executive Vice President, Chief Financial Officer, and Chief Operating Officer at SanCap Bank. “We have no interest in selling, and everything we do is focused on building for the future. The challenges our communities have faced in recent years have only reinforced that we are more than bankers – we are neighbors committed to helping people rebuild, move forward, and continue to grow. That’s why we’re expanding into areas that have become banking deserts, bringing reliable local banking back to the people who need it most. Working with Jack Henry gives us the modern, open, and flexible technology we need to operate efficiently, support our customers at a higher level, and continue being the long-term, dependable institution our community needs.”

“SanCap Bank has navigated growth and adversity with a long-term mindset and a strong sense of purpose,” said Jonathan Baltzell, President of Bank Solutions at Jack Henry. “Our modern, open technology will help the bank operate with greater speed and flexibility, ensuring it remains competitive while continuing to deliver the high-touch service its communities rely on.”