Digital Wallet News

Tala Wallet Soars to One Million Customers Since Launch

Tala Wallet Soars to One Million Customers Since Launch

Digital wallet gives customers instant access to cash to pay bills, store money and seamlessly send and receive cash

Tala, the world’s leading money app for the underbanked, announced that nearly one million Filipino customers are now using Tala Wallet after it formally launched in the Philippines in April of this year. Over 90% of Tala’s first-time customers are also account holders.

Instead of spending hours traveling to banking centers and standing in long lines, Tala Wallet customers can borrow money, store money, pay bills, and send and receive cash instantly and seamlessly — all from their mobile phones. The ability to manage money in real time gives customers the power to take control of their finances while also building financial stability. Tala will add more highly requested services and other new features to its Wallet in the coming weeks to drive even more customer adoption and value. Tala Wallet is expected to be rolled out to other markets in the near future.

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“The unprecedented adoption of Tala Wallet demonstrates just how valuable our platform has become to millions of people who need instant access to cash and the ability to manage their money in real time every day,” said Jori Pearsall, Chief Business Officer at Tala. “Giving people safe, flexible and seamless access to capital is a game changer for those striving to invest in their families and achieve their financial goals.”

The World’s Leading App for the Underbanked

There are now more than eight million customers* using Tala’s platform across KenyaIndiathe Philippines and Mexico. In the first six months of this year, Tala gained more than 800,000 new customers, a 114% increase compared to the first half of 2022.

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The global money platform is now processing nearly $200 million in transactions monthly and totaling more than $100 million in origination per month.** The average Tala loan is $150, which is repaid in an average of 25 days.

Tala acquires customers efficiently at scale by giving people instant access to cash. Leveraging AI and a customer-centric approach, the platform maintains a highly loyal customer base which drives business growth — the customer repeat rate is 95%, and repayment rates are above 90%.

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[To share your insights with us, please write to sghosh@martechseries.com]

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