ONE, the UK-based innovative provider of financial services across digital and fiat currencies, has announced it is joining forces with award-winning RegTech provider Know Your Customer to deliver a more seamless onboarding experience to its vast pool of global clients.
In a world in which financial services are fragmented across regions and providers, ONE has developed a unique all-encompassing solution enabling traditionally underserved and higher-risk businesses to thrive. Thanks to its deep sector expertise, ONE is able to effectively serve clients in a range of emerging industries through the provision of innovative products and services including corporate accounts for payments, FX, and crypto trading solutions worldwide.
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The company, which was established in 2017, recently unveiled a new brand identity which encapsulates the seamless integration of its trading and payments solutions today, whilst providing the perfect launchpad for the myriad products and services in development for tomorrow.
As part of its effort to build a truly customer-centric and global brand, ONE has selected Know Your Customer’s Modular Compliance solutions to streamline onboarding operations for its business customers around the world. By relying on Know Your Customer’s unmatched coverage of real-time registry connections and vast automation capabilities to map corporate structures across borders, ONE brings to life its vision for a streamlined onboarding process with a human touch.
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Kathryn Willis, Managing Director and Group Head of Compliance at ONE Group, commented:
“Integrating with Know Your Customer has allowed us to provide a seamless, tailored onboarding journey for our corporate customers and consolidate our case management systems. Further, by working with Know Your Customer, we have developed a world class onboarding tool which is commended by our financial crime auditors. At a glance of a screen, we can visualise a customer’s entire corporate structure, risk profile and AML screening results, while also having immediate access to the corresponding records. This allows us to streamline our compliance processes, and automate key management information, demonstrating the real benefits Regtech solutions like Know Your Customer can bring to a business.”
Claus Christensen, CEO & Co-Founder of Know Your Customer, added:
“At Know Your Customer, we have seen time and time again that true customer-centricity starts with onboarding. In fact, as the initial phase of all business relationships, onboarding represents a crucial step for any Fintech or financial services provider. We are delighted to be working with ONE to help incorporate the human touch into this often-overlooked process.”
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