Sterling Bank & Trust, FSB (“Sterling”), the wholly-owned subsidiary of Sterling Bancorp, Inc. announced the elimination of non-sufficient fund fees (“NSF”) effective June 1, 2022. Sterling is dedicated to improving the financial standing of its customers and committed to making significant changes to help those they serve.
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“This initiative will have tremendous benefits for our customers and is critical to improving their financial future,” said William Vowler, Senior Vice President of Retail Banking. “Non-sufficient fund fees often exacerbate the issue which is in direct opposition to our customer experience goals.”
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Sterling aims to continually ensure that customers have access to financial services that fit their lifestyle. As part of an overall commitment to improving the customer experience, Sterling recently launched a new modern digital home loan platform, providing customers with convenience and ease during the application process. Sterling is focused on empowering customers by placing their needs first.
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